Description
**Vellon is seeking a Collections Intern**
We are looking for an intern to support the daily operations of the Collections department, assisting with customer service, debt negotiations, and administrative task organization.
**Responsibilities:**
Provide customer service via phone, WhatsApp, and e\-mail;
Assist in debt negotiation and collection processes;
Support clarification of customer inquiries and client interactions;
Update registration information and records in the system;
Support customer retention and recovery strategies;
Assist with administrative tasks within the department.
**Requirements:**
Currently enrolled in a technical or undergraduate program in Accounting, Business Administration, Financial Management, or related fields;
Basic computer skills and proficiency in Microsoft Office;
Strong communication skills, organizational ability, and proactivity;
Aptitude for negotiation and customer service.