We are **Vitru Educação**! The largest private distance learning institution in Brazil and a national reference in both in-person education and Medicine. Together as **Vitru, Unicesumar, and Uniasselvi**, we are committed to individual and collective development. Our priority is learning; we make knowledge a way of life! We want to keep growing responsibly, maintaining excellence and the values that brought us here and will carry us forward! **Workplace:** On-site in **Maringá/PR** **Working hours:** Monday to Friday, from 8:00 AM to 6:00 PM, CLT position **Responsibilities and duties** **Job objective:** Configure, customize, and evolve AI-based automation and bot solutions to support operational efficiency and improve customer experience, ensuring integration with business systems and processes. **Responsibilities:** Configure, customize, and maintain bots and virtual assistants using AI platforms; integrate bots with internal systems and service channels; implement conversational flows and business rules to ensure efficiency and a good user experience; monitor bot performance, adjusting intents, responses, and integrations for continuous improvement; document processes and apply best practices in governance and security; support business areas in implementing automations. **Requirements and qualifications** **Education:** Completed bachelor's degree in Data Science, Software Engineering, Systems Analysis and Development, or related fields. **Skills:** Programming languages (SQL, Javascript, PHP, node, css), APIs, integrations, webhooks, requirements analysis and design of conversational flows, troubleshooting and bot optimization, version control management and agile practices, bot and AI platforms (Dialogflow, Watson, Azure Bot Service, etc.), prompt engineering. **Additional information** What you'll find here: * **Undergraduate and Graduate Scholarships**: 70% to 100% discounts, according to our scholarship policy; * **Undergraduate and Graduate Scholarships for dependents**: 70% discount, according to our scholarship policy; * **Master's and Doctorate Scholarships:** 70% discount, according to our scholarship policy; * **Dental Plan** with Uniodonto; * **Health Plan** with 50% employer contribution; * **Birthday Day Off:** One day off during your birthday month! * **Extended Maternity and Paternity Leave:** Available for biological and adopted children, to better enjoy your baby and adapt to the new routine. * **Benefits Club:** Discounts up to 60%, with over 300 partnerships in pharmacies, travel, courses, delivery, electronics, and much more! * **Life Insurance;** * **Transportation Voucher;** * **Meal Voucher;** * **Pluxee Telemedicine:** More than ten specialist doctors available for free online consultations! The benefit includes medical appointments, test requests and analysis, prescriptions, and medical certificates. * **Apoio Pass:** 24-hour free support with professionals in Nutrition, Psychology, Legal, Financial, and Social areas, extended to spouses and children up to 24 years old. Is your goal to **transform lives** through **education**? Then come join **VITRU** Our mission is to democratize access to education in Brazil through a digital ecosystem and empower each student to create their own success story! We provide the best distance learning experience and are a reference in medical degrees and in-person education in Brazil for over 700 thousand students. As the parent company of UNIASSELVI and UNICESUMAR brands, our focus is transforming lives through education. We encourage those who make a difference, creating more welcoming experiences that are feasible to complete. Balancing human touch with technological platforms is our formula to develop and value everyone's potential. We are building our identity, our unique way of being and making things happen. We seek an increasingly inclusive and diverse environment based on equity. Here, we work daily with ethics and respect, valuing knowledge and the desire to learn, grow, and make things happen. Our results-driven focus reflects our team's growth through goal achievement and individual dedication. **Grow with us!** **Would you like to explore opportunities at our other brands too? Check out the links below** Work With Us UNIASSELVI Work With Us UNICESUMAR