




Job Summary: This professional will support analysts in carrying out area-related tasks and requests, handle and track incoming requests, prepare briefings, and disseminate content. Key Highlights: 1. Support analysts with area-related requests and tasks 2. Handle and track incoming requests 3. Assist in preparing briefings and disseminating content ### **Job Description** #### **We are Vitru Educação!** Brazil's largest private distance learning (EAD) educational institution and a national reference in face-to-face education and Medicine. Together as Vitru, Unicesumar, and Uniasselvi, we are committed to individual and collective development. Our priority is learning—we make knowledge a lifestyle! We aim to keep growing responsibly while maintaining the excellence and values that brought us here and will carry us forward! Want to join us in the Universe of Knowledge? * **Working hours:** 8:00 AM to 6:00 PM, Monday through Friday * **Address:** Avenida Guedner, 1610 (Unicesumar) **Job Objective:** Support analysts in performing recurring tasks and requests within the department. Handle and track requests via Sydle, ensuring all requests are fulfilled within SLA. **Responsibilities and Duties:** * Handle and track incoming requests; * Assist in preparing briefings and reports; * Disseminate content across communication channels; * Organize and provide support for departmental and/or VP initiatives; * Assist in managing departmental tools and platforms; * Continuously update and align essential information required for department operations; * Support the creation of simple, low-complexity content; **Requirements and Qualifications:** * Currently pursuing a bachelor’s degree in Communications, Advertising, Marketing, Languages, Psychology, or related fields; * Experience in customer service and/or administrative routines; * Basic Office suite proficiency, especially Excel; **What You’ll Find Here:** ✅ Education scholarship for undergraduate and postgraduate studies (**70% to 100%**) (EAD, In-person, and Hybrid) for employees. ✅ Education scholarship for undergraduate and postgraduate studies (**70%**) (EAD, In-person, and Hybrid) for dependents. ✅ Education scholarships for **Master’s and Doctoral programs** offering **70% discount** (EAD, In-person, and Hybrid). ✅ **Extended Maternity and Paternity Leave**: Applicable to biological and adopted children, allowing more time with your newborn and adjustment to the new routine. ✅ **Birthday Day Off**: One paid day off during your birth month! ✅ **Dental Plan** for employee, spouse, and children. ✅ **Pluxee Telemedicine**: Access to over ten specialist physicians for free online consultations! Includes medical consultations, lab test ordering and analysis, medical prescriptions, and medical certificates. ✅ **Apoio Pass**: **24/7 free support** from professionals in Nutrition, Psychology, Legal, Financial, and Social services—available to spouses and children up to age 24. ✅ **Benefits Club** offering discounts of **up to 60%**, with over **300 partner companies** in pharmacy, travel, courses, food delivery, electronics, and much more! ✅ **Transportation Allowance**.


