Description
Job Summary:
A professional responsible for deliveries, pickups, installation and activation of machines, providing technical support and on-site customer service.
Key Highlights:
1. Field operations involving installations and technical support
2. Customer service and clarification of customer inquiries
3. Accountability reporting and customer service routines
Description:
* Completed high school education.
* Proficiency in Excel.
* Skills in customer service and record keeping.
* A valid Brazilian National Driver's License (CNH) Category A is mandatory, issued at least two (2) years ago, with no more than five (5) active penalty points. A supporting certificate will be required.
* Perform deliveries, pickups, installation, and activation of machines at customer establishments.
* Assist with SIM card activation, troubleshooting machine connectivity issues, and clarifying machine or card usage to customers.
* Submit accountability reports for corporate cards.
* Execute priority tasks and routine customer service activities in the field.
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