Job Summary: Lead Salesforce implementation, managing Service, Sales, and Marketing Cloud projects, teams, and technical-business alignment. Key Highlights: 1. Leadership in implementing Salesforce Service, Sales, and Marketing Cloud. 2. Team and project management, ensuring technical and business alignment. 3. Focus on improvements and new opportunities within the Salesforce platform. **Job Description:** ---------------------- Lead Salesforce implementation, serving as the primary owner of Service Cloud, Sales Cloud, and Marketing Cloud projects; Bridge the internal technology team and the implementation partner, ensuring technical and business alignment; Plan, monitor, and ensure delivery execution, controlling timelines, scope, and quality; Build and, in the future, lead the Salesforce team (developers, data analysts, AI analysts, and support staff); Manage team activities by distributing tasks, monitoring performance, and ensuring productivity; Define and track project and operational KPIs (deliverables, quality, usage, business impact); Control costs related to the Salesforce platform and its projects; Provide continuous feedback to team members and support team development; Ensure implemented solutions align with business needs; Proactively identify improvements and new opportunities for platform utilization; Report status, risks, and results directly to leadership. **Mandatory Requirements:** ------------------------------ Communication Project Management Leadership Organization Proactivity Salesforce **Employment Type:** -------------------------- Contractor (PJ) **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- On-site Cafeteria Health Insurance Total Pass Açaí and Ice Cream Available Opportunities for Growth and Development **Work Location:** ---------------------- Work Address: Rua João Huss, 116 Gleba Palhano, Londrina/PR
João Silva
Indeed · HR
João Silva
Indeed · HR
