HELP DESK

Description

Job Summary: Ensure smooth operations, provide IT support, create and document procedures, manage user access, assist with store closings, train users, perform equipment maintenance, and serve customers. Key Highlights: 1. IT and Operations Support 2. User Access Management and User Training 3. Equipment Maintenance and Administrative Routines **Job Description:** ---------------------- Ensure operational continuity and provide IT support to users across various platforms. Create and document supervised procedures and projects. Create and grant user access in systems. Assist with store closings by validating critical information. Train users on available applications and software. Perform equipment maintenance and preservation. Conduct backups, antivirus installations and configurations, and other related procedures. Validate monthly expense controls and reports for the department. Serve internal and external customers with excellence, providing accurate information. Assist with general company requests. **Desired Qualifications:** -------------------------- Completed High School **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Health insurance, Dental insurance, Meal allowance. **Work Location:** ---------------------- ADMINISTRATIVE