Job Summary: Professional responsible for telephone reception and greeting clients and visitors, mail management, administrative support, and participation in meetings and programs. Key Highlights: 1. Customer service and reception for internal and external clients 2. Mail management and administrative support 3. Active participation in process improvements **Job Description:** ---------------------- Answer telephone calls from external and internal clients, routing calls to the responsible department. Greet and assist external/internal clients and visitors, directing them to the appropriate departments. Receive and forward correspondence/merchandise to departments according to protocol. Accompany clients to their desired department when necessary. Take messages and relay them via telephone, WhatsApp, or Hangout. Send correspondence via postal service, completing required forms on the website. Adhere to the daily activity schedule. File invitations and official letters from the department. Assist other departments when required. Participate in programs implemented by the organization. Attend team meetings when required. Analyze, investigate, and propose improvements for irregularities or non-conformities in processes within the area. Assist the immediate supervisor as needed. **Mandatory Requirements:** ------------------------------ Availability to work afternoon/night shift **Desirable Requirements:** -------------------------- Effective Communication and Interpersonal Skills Proactivity **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Salary:** ------------ $2,043\.39 **Benefits:** --------------- Meal Voucher; Dental Plan; Health Insurance; Life Insurance; Breakfast/Afternoon Snack; Gym Discounts. **Work Location:** ---------------------- ASSOCIACAO COMERCIAL E EMPRESARIAL DE MARINGA **Working Hours:** ------------------------ 12:20 PM to 10:00 PM
João Silva
Indeed · HR
João Silva
Indeed · HR
