Job Summary: IT Technician I to provide on-site and remote support, hardware maintenance, and operating system support. Key Highlights: 1. Hardware maintenance and technical support 2. Experience with operating systems and office software 3. End-user support for microcomputing About the Opportunity: ***IT TECHNICIAN I*** \> **Working Hours:** From 09:00 to 12:00 and from 13:00 to 18:00, Monday through Friday (subject to change at the company’s or client’s discretion). \> **Work Location Address:** Maringá / PR. **\> Coverage Period:** August 17, 2026 to September 25, 2026\. **\> Employment Type:** CLT, fully on-site. \> **What We Are Looking For:** ***Education:*** Completed High School; ***IT Skills:*** Advanced; ***Languages:*** Portuguese and Technical English; ***Years of Experience:*** Minimum of 1 year of proven experience required. ***Preferred Prior Experience:*** * Proven experience (e.g., formal employment record or equivalent) in technical roles related to Hardware Maintenance and/or Technical Support and Assistance. Minimum 1 year of documented experience required. * Experience operating and supporting Microsoft Windows 10 and subsequent Microsoft updates throughout the contract duration; * Experience installing and supporting Microsoft Office and LibreOffice; * Experience providing end-user support for microcomputing. \> **Core Responsibilities (Essential Duties/Tasks):** * Strong customer service orientation, willingness to listen and assist, ability to respond with appropriate formality, capacity to respond effectively under pressure, and ease working collaboratively in teams. * Technicians will provide on-site and remote support to MPPR users; ensure equipment and/or connected systems remain fully operational by performing necessary adjustments and repairs—including installation and configuration of operating systems and approved software provided by MPPR. \> **Specific Knowledge, Certificates, and Certifications Required:** * Certificate confirming satisfactory completion of a Technical and/or Vocational Course in Hardware Maintenance (microcomputers and/or printers), or training courses in Software or Operating Systems (Linux or Windows), or computer networking courses, with minimum duration of 40 class hours; * Proficiency in installing and configuring workstations running Microsoft Windows operating systems; * Basic knowledge of Linux; * Basic knowledge of electronics; * Advanced knowledge of Windows network environments and Internet; * Advanced knowledge of microcomputer hardware; * Advanced knowledge of information security (backup and restoration); * Knowledge of security, vulnerabilities, and antivirus solutions; * Ability to assemble Category 5 and Category 6 network cables; * Knowledge of switch port termination; * Printer maintenance expertise (e.g., paper jams, toner/photoconductor replacement, assembly/disassembly, component cleaning, etc.). \> **Essential Personal Attributes:** * Valid Brazilian National Driver’s License (CNH), category B or higher; * Criminal background clearance certificates issued by State Police and Federal Police. \> **What We Offer:** Salary: R$ 2\.450,00\. Meal Allowance: R$ 28.00 per working day (20% PAT deduction); Transportation Voucher (6% deduction); SESC Benefit Program; Life Insurance; Others: GoGood. Minimum Educational Requirement: High School (Secondary Education) Driver’s License Requirement: B
João Silva
Indeed · HR
João Silva
Indeed · HR
