Job Summary: Professional to perform preventive and corrective maintenance on HFC networks and handle emergency fiber optic service requests, emphasizing customer experience, innovation, and collaboration. Key Highlights: 1. Customer experience and innovation focus. 2. Collaborative, respectful, and diverse environment. 3. Pursuit of innovative and sustainable solutions. **Responsibilities and Duties** **What awaits you daily:** --------------------------------- * Perform preventive and corrective maintenance activities on HFC networks. * Execute and support emergency fiber optic service requests. **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity in understanding customers, their behaviors, and preferences to meet and exceed their expectations; * Shows consistent commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible in challenging existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, the following are essential:** ------------------------------------------------ * Residency in Paraná * Education: Technical high school diploma * Courses: Technical course in Electroelectronics, Electromechanics, Mechatronics, or Electrical/Electrotechnical Engineering. * Driver’s License: Category B * Ability to perform work at heights. **Preferred Qualifications:** ------------------ * Knowledge and hands-on experience with fiber optics is a plus, but not mandatory. **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in caring for our employees’ health, well-being, and quality of life! To ensure the best possible experience during your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food allowance; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Partnerships and discounts; * Recognition program for tenure; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a large team making everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do—united in our purpose: **“Connecting for a more fun and productive life.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are multi-champions, officially recognized by Speedtest as having the fastest and most stable mobile internet and the most stable Wi-Fi network in Brazil, among many other accolades. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over five years; in 2022 alone, we gained 1.2 million ported lines. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial** services (Claro Pay), and much more! We have an **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, agribusiness**, and other connectivity segments. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining our services with social investments in **education and citizenship** projects. **So, does it match? #JoinClaro and help us build the new together!