Description
Job Summary:
The professional will be responsible for servicing departments, entering data into systems, monitoring corrective actions and audits, as well as managing customer complaints and satisfaction.
Key Highlights:
1. Providing service and support to departments, customers, and suppliers
2. Managing and monitoring quality systems and processes
3. Supporting internal and external audits (ISO 9001 and ISO 14001)
\* Servicing departments regarding processes;
\* Entering data into the Onqualit system and software for legal/environmental aspects;
\* Monitoring open corrective, preventive, and improvement actions, ensuring effective completion;
\* Monitoring and ensuring implementation of customer satisfaction surveys;
\* Receiving and recording customer complaints;
\* Handling technical assistance request procedures;
\* Reviewing, controlling, and distributing SGI procedures, work instructions, and records;
\* Monitoring and supporting internal and external ISO 9001 and ISO 14001 audits;
\* Evaluating raw material suppliers;
\* Monitoring legal requirements applicable to the SGI;
\* Monitoring SGI performance indicators;
\* Monitoring supplier compliance
Employment Type: Full-time CLT (permanent contract)
Salary: R$2\.300,00 \- R$3\.000,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Free parking
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site