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Job Summary: Internal and external service to cooperative members, negotiation of products and services, updating customer records, and supporting credit proposals—aiming to enhance branch profitability and customer satisfaction. Key Highlights: 1. Opportunity to work on negotiation and customer relationship management. 2. Support for internal and external customers across various requests. 3. Analysis of documents and operational processes. **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:30 AM to 5:30 PM, with a 1-hour lunch break **Level:** Operational **Employment Type:** Permanent – CLT * Conduct product and service negotiations through internal service and occasional external visits, by managing the credit portfolio and serving cooperative members, aiming to increase branch profitability * Maintain up-to-date internal customer records by collecting current cooperative member data, ensuring updated information for credit analysis and product and service offerings * Provide support and respond to internal and external customer requests and needs, delivering efficient assistance to enhance cooperative member satisfaction, as well as supporting and performing cash and treasury activities * Assist in credit proposals by conducting preliminary interviews with cooperative members to understand their needs * Verify registrations, sort, analyze, and file documents—including necessary segmentation * Analyze documents eligible for discounting, adhering to deadlines, rates, and values per document/concentrations established for each cooperative member, always ensuring operational quality of daily processes **Requirements:*** Currently pursuing a Bachelor’s degree in Business Administration, Accounting, Economics, or related fields. **Benefits:** Anniversary Bonus, Childcare/Babysitter Allowance, Education Allowance, Partnership Agreements, Day-Off, Workplace Gymnastics, Health Insurance, Dental Insurance, Salary, Life Insurance, Sicoob University, Meal Voucher, Food Voucher, Transportation Voucher, Wellhub, Zenklub
