Description
Job Summary:
Operational Support Analyst responsible for executing and auditing operational support processes, issuing tax documents, maintaining registries, and ensuring compliance with regulations.
Key Highlights:
1. Execution and auditing of operational and tax-related processes.
2. Management of integrations, operating systems, and regulatory compliance.
3. Support for team development and relationship management with partners.
As an **Operational Support Analyst** at Transpanorama, you will perform the following activities:
* Execute and audit operational support processes, including freight rate table configuration, route and checkpoint creation, load scheduling, and geofence (polygon) setup, ensuring adherence to contractual agreements and internal procedures.
* Issue, audit, cancel, and replace tax documents (CT\-e, MDF\-e, freight letters, supplementary documents), as well as link payments via OST, ensuring compliance with tax and contractual rules.
* Maintain and update system registries, covering vehicles, drivers, owners, customers, participants, and negotiating groups, to ensure integrity of operational and commercial information.
* Monitor and ensure operational compliance with current regulations (ANTT, tax laws, and other applicable legislation), identifying deviations, proposing solutions, and guiding the team on proper regulatory adherence.
* Manage integrations and operating systems, performing tests, validations, and data audits to maintain continuous and efficient operational flow.
* Support team development by conducting training for new employees, guiding and monitoring their activities until full adaptation to processes.
* Establish and maintain relationships with partners, suppliers, and customers to integrate new tools, processes, and technological solutions.
* Control financial resources related to operations, including monitoring tax payment receipts and releasing freight documents, ensuring uninterrupted operations.
Minimum Education: Bachelor's Degree
Desired Education:
* Logistics, Bachelor's Degree
* Accounting, Bachelor's Degree
* Business Administration, Bachelor's Degree
* Wellhub (Gympass): Access to gyms, physical activities, and wellness—all in one place.
* Sest Senat (Nutrition, Psychology, Dentistry, and Physical Therapy)
* Newborn Voucher: A special gift to celebrate the arrival of a new family member.
* Corporate University: Learn and grow with access to exclusive trainings and content.
* Discount at G10 Grill Restaurant: Delicious meals at special prices for you.
* Fuel Discount at G10 Gas Station: Greater savings for those using their own vehicle.
* Dental Plan: High-quality dental care to keep your smile healthy.
* Attendance Bonus
* Co-payment Health Plan: Take care of your health and your family's.
* On-site Cafeteria: Convenient, free meals—no need to commute.
* Birthday Day Off: Celebrate your special day with an exclusive time off!
* Benefits Club: Exclusive discounts and advantages on products and services.