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TELECOMMUNICATIONS SOLUTIONS AGENT II (PORTO ALEGRE)
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Tabajara, 303 - Vila Cachoeirinha, Cachoeirinha - RS, 94910-200, Brazil
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Description

We are looking for innovative people who focus on results, care about safety, and are committed to people. We believe our strength lies in collaborative work. We constantly seek innovation to offer the best solutions to our internal and external customers. Therefore, we dedicate ourselves to the continuous pursuit of excellence. If you believe you can make a difference, join our team. We encourage applications from Black people, people with disabilities, LGBTQIAPN+, and/or people from different generations. #ComeBeTelemont. **Responsibilities and duties** Responsible for handling service orders related to installation and repair of telephone lines, ADSL services, and maintenance of TUPs and TV (metallic network and fiber optic), using technical procedures and those established by the operator in the region of operation. Operationalize aerial telephone line processes through installation and repair of telephone lines, performing tests, laying and removing cables; Respond to technical requests from corporate and residential customers through installation and repair of ADSL internet access, repair of subscriber lines and trunks, configuration of modems/routers, and restoration of basic and advanced microcomputer configurations. Operationalize TUP services through maintenance and technical testing. Enable cable TV services through antenna installation, configuration, and required testing; Maintain cable TV services through antenna and cabling testing, replacement of parts and equipment, execution of tests and configurations; Perform FTTH installations and repairs; Carry out Micro Repairs in Information Technology, seeking diagnostics and correcting issues or performing preventive maintenance; Provide user support when necessary; Perform other activities of the same nature, complexity level, and responsibility. **Requirements and qualifications** Completed High School education Desirable: 6 months of experience in the role. Knowledge of installer and repair technician tasks; Valid driver’s license, category B. NR-6 – PERSONAL PROTECTIVE EQUIPMENT (PPE); NR-7 – OCCUPATIONAL HEALTH MEDICAL CONTROL PROGRAM; NR-18 – WORKING CONDITIONS AND ENVIRONMENT IN THE CONSTRUCTION INDUSTRY; NR-10 – SAFETY IN ELECTRICAL INSTALLATIONS AND SERVICES; NR-35 – WORK AT HEIGHTS **Additional information** Benefits: Medical assistance; Dental assistance; Gym allowance; Meal or food allowance; Transportation allowance; Life insurance; Discounts at partner pharmacies and stores. Working hours: Business hours, Monday to Friday. **Our journey** For 50 years, Telemont has contributed to Brazil’s development, operating in the telecommunications and energy sectors. We are present in 10 states and the Federal District, providing voice communication, broadband and data, multimedia transport, and energy systems management services. **Our people** We count on professionals who translate our values into action, ensuring operational excellence and quality in every interaction. We believe diversity strengthens our culture and expands our capacity to innovate. Therefore, we promote inclusion and value the plurality of experiences, respect for differences, and integration across areas and people. **Our growth path** A spirit of overcoming challenges and pursuing new opportunities makes Telemont a company where each person can develop and build a solid career. Together, employees and the organization write a growth trajectory sustained by values that guide all our actions. **Our values** * Operate safely * Customer satisfaction * Sustainable results * Excellence in people * Respect and simplicity * Collaboration

Source:  indeed View original post
João Silva
Indeed · HR

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