Telephone Operator

Description

Job Summary: A professional responsible for managing calls, providing public service, sorting messages, assisting with schedule control, and maintaining extension list organization. Key Highlights: 1. Agile and courteous telephone call management 2. Public service with basic company information 3. Extension list organization and updating **Job Description:** ---------------------- \-Call Management: Answer, filter, and transfer telephone calls in an agile and courteous manner. \-Public Service: Provide basic information about the company, business hours, and services. \-Message Sorting: Record and deliver messages clearly and accurately to the responsible departments. \-Schedule Control: Assist in scheduling meetings or appointments (if applicable to the department). \-Extension Organization: Maintain the internal extension list up to date **Mandatory Requirements:** ------------------------------ * Completed high school education. * Computer literacy: Basic knowledge of Microsoft Office (Word and Excel) and telephone systems. **Desirable Requirements:** -------------------------- * Experience with customer service systems * Behavioral profile: Courtesy, patience when dealing with diverse audiences, discretion, and organization. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Meal voucher Transportation voucher Attendance bonus Salary advance Pharmacy benefit plan Dental plan **Work Location:** ---------------------- Pato Branco \-PR **Working Hours:** ------------------------ Flexible schedule availability