Description
Job Summary:
The Casas Bahia Group is seeking communicative and proactive professionals to work in sales, delivering consultative and delightful customer service.
Key Highlights:
1. Opportunity to grow and develop within a team passionate about retail.
2. Serve and retain customers with a focus on the shopping experience.
3. Work with goals and challenges, pursuing results and strong interpersonal relationships.
**About Us:**
Join the Casas Bahia Group—the largest and most innovative retail group in Brazil—with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of continuous growth and transformation, placing the customer at the center of everything we do. We value respect, diversity, and the personal and professional development of each of our employees. Here, you’ll have the opportunity to grow, develop, and be part of a team passionate about transforming retail.
We’re ready to welcome you!
**Here, total dedication has never been stronger!**
**Responsibilities and Duties** **What your day-to-day will look like in this awesome team \=)**
**We’re looking for communicative, proactive, and customer-focused individuals to join our sales team!**
* Serve and retain customers through consultative and delightful service—both in physical stores and across digital channels;
* Understand customer needs and recommend the most suitable products, always focusing on the shopping experience;
* Sell products, financial services (such as the Casas Bahia and Ponto Frio Credit Card, CDC, and insurance), and assist with using the banQi, Casas Bahia, and Ponto apps;
* Support customers with payments, product exchanges, and post-sales service;
* Organize the store, ensure proper product display, and help create promotional posters and materials;
* Work with goals and challenges, focusing on results and positive team relationships.
**Requirements and Qualifications** **Desirable:**
* Strong communication skills and ability to interact effectively with diverse customer profiles;
* Ability to work with targets and focus on results;
* Organization and proactivity in daily store operations;
* Interest in learning about products, financial services, and technology.
**Bonus points if you have:**
* Prior experience in retail sales;
* Previous experience working with targets or public-facing customer service;
* Basic knowledge of apps and digital tools.
**Additional Information** **Additional Information:**
Work Location: CHAPECÓ \- SC
Business Hours
6x1 Shift Schedule
Work Model: In-person
**Some Benefits You’ll Enjoy With Us:**
Wellhub and/or Gympass
Sesc Membership
Meal Allowance
Transportation Allowance
Birthday Day Off
Dr. Saúde (Telemedicine and free psychological support for you and your family)
Medical Assistance
Dental Assistance
Acolher Program (Free retirement, financial, and legal consulting, plus social support)
Pregnancy Program
Baby Layette
Mom’s Card
Extended Maternity and Paternity Leave
Private Pension Plan
Discount Club (Up to 70% off products and services)
Employee Store
Life Insurance
Funeral Assistance
Corporate University
Discounts on All Group Products
**\#JOINCASASBAHIAGROUP**
**All our opportunities are open to both internal and external candidates**.
**Employees**, please don’t forget to access our internal recruitment policy on **Service Now** to review program requirements and principles.
*The Casas Bahia Group is one of Brazil’s most iconic companies, with a rich history spanning decades. Its journey is marked by resilience, innovation, and unwavering dedication to you! Our dedication is tireless; our drive to deliver solutions—and to speak eye-to-eye—makes us human.*
*We are over 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed for our 200+ million customers.*
*If you’re driven by passion, simplicity, transformation, and the same dedication we bring to you and all Brazilians, welcome aboard—feel at home and explore our career opportunities at the Casas Bahia Group.*