**We are looking for a person to work in Customer Support, ensuring smooth interactions, organized ticket management, and a simple, clear, and effective experience for our customers.** **Key responsibilities:** Opening tickets with telecommunications providers and other suppliers; Managing ticket protocols; Communicating with customers using simple and objective language to ensure satisfaction and issue resolution; Providing general support to related departments. **Requirements:** Customer service experience is preferred; Experience in administrative or support routines; Strong communication skills and ability to work collaboratively in a team; Organizational skills and attention to detail; Ability to handle multiple tasks and deadlines simultaneously; Goal-oriented mindset. **What we offer:** Competitive salary; A collaborative work environment focused on results and learning; Ongoing training and professional development opportunities; A paid day off; SESC membership benefits; Psychological counseling to support well-being; Fresh fruit, coffee, and chimarrão available freely. Join a team that values innovation, growth, and professional development. We look forward to meeting you!