We develop cutting-edge systems for monitoring professional drivers' working hours. Projects are customized according to each client’s specific needs, offering a high degree of personalization and services focused primarily on transforming data into strategic information for effective management at operational, tactical, and strategic levels. We are seeking passionate and determined professionals to join us as an **Assisted Journey Analyst**. If you are eager to learn, transform logistics and mobility, and make a difference, this is your opportunity! **Responsibilities and duties** * Conduct daily, weekly, and monthly meetings with portfolio clients, understanding each carrier’s specific goals and needs; * Analyze working-hour indicators—productivity, compliance, and corrections—ensuring accuracy and quality in deliverables; * Develop diagnostics, identify bottlenecks, and build strategic action plans; * Act decisively, calmly, and with strong communication skills under high-pressure situations while maintaining trust-based relationships with managers; * Deliver results and indicator presentations to clients’ BI teams and executive leadership; * Train new operational team members, ensure process standardization, and monitor the team’s technical development; * Conduct frequent audits to guarantee compliance and quality in deliverables; * Propose continuous improvements to processes, documentation, workflows, and performance; * Represent the company professionally, with emotional intelligence and ethics across all touchpoints. **Requirements and qualifications** * Completed high school education; * **Customer service experience, payroll knowledge, time clock systems, and logistics expertise are advantageous.** **Additional information** **What we expect from you:** At ATSlog by nstech, our culture is rooted in core values, and we expect every nstecher not only to identify with them but also to embody them daily. We believe culture is one of the greatest competitive advantages for successful businesses—precisely because it cannot be fully replicated. Our cultural pillars and their attributes are: * Serve: customer focus, humility, transparency, and ethics; * Team: valuing collaboration, hands-on involvement, and a cooperative spirit; * Results: pursuing agility, continuous improvement, long-term value creation, and results orientation. **Why join nstech?** Our vision is to become Latin America’s leading technology platform for logistics and mobility—connecting stakeholders and generating greater value for businesses across the integrated logistics network. Today, we have over 5,000 dedicated nstechers committed to improving the world through technology applied to logistics and mobility. We are committed to delivering positive impact for society, clients, employees, and shareholders—and we want to partner with energetic, purpose-driven individuals to join our team and drive this transformation. Moreover: You will work alongside a team building Latin America’s largest logistics platform. Our workplace is highly collaborative, and we love sharing knowledge. Here, you’ll have opportunities for technical development. This opportunity is **ON-SITE**. The position offers CLT employment with all associated benefits. Health insurance with low co-payment. Fully employer-funded dental plan. Life insurance for protection and peace of mind—also fully covered by the company. You will receive a flexible benefit for meals or groceries. To promote work-life balance and support your well-being, we include Gympass and Zenklub in our benefits package—providing access to physical activities and mental wellness services. On your birthday, you’ll enjoy a paid day off. Join nstech and be part of this transformation! We are nstech—the world’s most comprehensive open-logistics platform—and we’re shaping the digital future of freight transportation together with the entire logistics ecosystem. Our mission is to positively impact society by reducing pollution, traffic congestion, road fatalities, and logistics costs. Additionally, we drive economic growth, wage equity, diversity, and personal and professional development. We think big and pursue an ambitious dream: improving the world through logistics and mobility technology. We are already present in 11 countries—Brazil, USA, Mexico, Colombia, Peru, Ecuador, Bolivia, Chile, Argentina, Portugal, and Angola—and continue expanding our global impact. By joining nstech, you’ll become part of a team passionate about **innovation**, **technology**, and **transformation**. You’ll have the opportunity to work on **challenging**, **large-scale projects**, collaborating with talented and diverse professionals. Here, we value continuous learning, professional growth, and a collaborative work environment. If you seek a dynamic environment where your skills and passion for technology can truly make a difference, come be an nstecher—and help build the future of logistics and mobility! **QMS CERTIFICATION:** nstech holds the Sustainable Business ESG Seal certification. This recognition highlights companies that deliver social and environmental benefits and actively contribute to building a more inclusive, equitable, and regenerative economic system—for people and the planet.