Description
Job Summary:
We are seeking an Operational Specialist with an analytical mindset and strategic vision to ensure proper workforce sizing, contract efficiency, and service quality.
Key Highlights:
1. Strategic involvement in workforce and resource sizing
2. Focus on operational efficiency and service quality
3. Interface with internal departments and clients
**Job Description:**
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We are looking for an Operational Specialist with an analytical profile, strategic vision, and strong organizational skills to ensure accurate workforce and resource sizing, contract efficiency, and high-quality service delivery. The ideal candidate is autonomous, responsible, and communicates effectively when interfacing with internal departments and clients. Key responsibilities: \* Size teams, equipment, and resources required to execute contracts; \* Analyze scope, operational volume, and specific requirements of each contract to ensure operational efficiency; \* Monitor operational KPIs and propose process improvements; \* Collaborate closely with internal departments to support operational decision-making; \* Ensure compliance with established quality standards, deadlines, and cost targets.
**Mandatory Requirements:**
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* Bachelor's degree in Administration, Engineering, or related fields;
* Experience in the facilities management and service outsourcing sector, particularly in cleaning, landscaping, or related operations;
* Proven experience in workforce sizing, operational planning, and contractual scope analysis to ensure efficiency, productivity, and service quality;
* Technical knowledge of equipment, supplies, and chemical products used in facilities operations, with emphasis on efficient and safe application;
* Willingness to travel and conduct technical visits to operational sites;
* Valid Brazilian National Driver's License (CNH) Category B.
**Employment Type:**
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CLT
**PwD (Persons with Disabilities):**
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INDIFFERENT
**Work Location:**
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Chapecó\-SC
**Working Hours:**
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Business hours