COMMERCIAL REPRESENTATIVE - CHAPECÓ

Description

Job Summary: A sales professional responsible for prospecting, handling inbound leads, qualifying needs, preparing proposals, and monitoring commercial KPIs. Key Highlights: 1. Quick initial contact for inbound leads 2. Building strong relationships with support teams 3. Focus on revenue predictability and customer experience quality * Outbound prospecting and inbound lead handling with initial contact within 1 business hour; * Daily CRM, sales funnel, and follow-up schedule updates; record all interactions; * Qualify customer needs, gather basic scope information, and prepare commercial proposals; * Monitor the opening and progress of technical tickets raised by other departments; keep customers informed until resolution; * Availability for occasional client and construction site visits within the region; * Build strong relationships with support, logistics, maintenance, credit, and billing teams to ensure smooth processes and excellent customer service; * Negotiate within branch pricing and discount policies; request exceptions when necessary; * Monitor personal KPIs: conversion rate, sales cycle, revenue, margin, NPS, and response time; * Participate diligently in weekly commercial rituals, pipeline reviews, and lessons learned sessions, with disciplined CRM documentation; * Act with ownership mindset, prioritizing revenue predictability and customer experience quality. **Responsibilities and Qualifications** * Completed or currently pursuing a bachelor’s degree; * Valid Brazilian driver’s license (Category B) and availability for regional travel; * Basic to intermediate proficiency in CRM systems (e.g., HubSpot); * Intermediate Microsoft Office skills: spreadsheet organization, simple tracking tools, and presentations; * Experience in B2B sales or customer service; * Experience in equipment rental is a plus (aerial platforms, generators, air compressors, lighting towers, yellow-line and white-line equipment); * Basic BI knowledge for dashboard interpretation (e.g., Power BI or equivalent). **Requirements and Competencies** * Clear communication, organization, prioritization, negotiation, discipline in commercial rituals, and CRM documentation; * Ownership mindset, result-oriented with emphasis on service quality. Armac is a national benchmark in specialized and complex services, equipment rental, and used equipment sales. The company has strong presence across key economic sectors: construction, energy, road infrastructure, agribusiness, fertilizers, industry, mining, forestry, ports, and rail terminals. Founded in 1994 and celebrating its 30th anniversary in 2024, Armac has a clear purpose: to serve with excellence and safety those who build Brazil. Seeking simple and efficient solutions—guided by humility, an owner’s mindset, and courage—is part of Armac’s daily practice. A nationwide company offering positions across diverse functions, areas, and segments, with professionals based in offices, workshops, operations, and stores. At Armac, we believe education is a strategic pillar for social and professional transformation and business evolution. Our internal training and qualification programs equip professionals to operate efficiently and safely across all segments. We strive to deliver maximum value to our customers. But more than that, our responsibility is to build value for society as a whole. We understand that contributing to raising productivity across the entire value chain is essential to enabling the large-scale transformations Brazil needs. Creating and building opportunities and development for an increasingly productive and sustainable world. Transforming the future today—serving those who produce, those who make Brazil happen, whether in the countryside or in the city. Join our team!