Job Summary: Responsible for telephone and digital customer service, support and guidance to members, development of informative materials, creation of service history records, and collaboration in events. Key Highlights: 1. Telephone and digital customer service and support 2. Development of informative materials 3. Collaboration in event organization * Provide telephone and digital customer service by answering questions and delivering general information; * Serve as the primary contact point for both members and non-members, offering support and guidance; * Assist in developing and distributing informative materials—such as guides, brochures, and manuals—to help disseminate relevant information to the target audience; * Assist in creating and updating an information database regarding all customer interactions, generating a service history; * Collaborate with the team in promoting and organizing events; **Minimum Education Requirement:** High School Diploma (Secondary Education) Unimed – Monthly premium fully covered by the company.
João Silva
Indeed · HR
João Silva
Indeed · HR
