Job Summary: A professional to manage a telecommunications store operation, ensuring excellent customer service, driving sales results, and leading the team. Key Highlights: 1. Lead and develop the sales team 2. Ensure excellence in customer service and customer experience 3. Drive sales results and performance indicators A telecommunications company is seeking a Sales Manager in Xaxim (Center). Diceretelecom is a company specialized in telecommunications solutions, offering internet, telephony, and network infrastructure services. **Responsibilities:** Manage store operations, ensuring excellence in customer service and customer experience. Monitor and drive sales results, targets, and performance indicators (KPIs). Manage the team: recruitment, training, development, performance monitoring, and feedback. Organize and ensure execution of the store's operational, administrative, and commercial processes. Ensure compliance with Claro-defined quality standards, visual merchandising, and customer service standards. Resolve operational, administrative, and customer-related issues. Serve as a role model by leading through example in sales, conduct, and company culture. Previous experience as Sales Supervisor, Sales Coordinator, Commercial Manager, or Sales Leader may indicate alignment with some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Permanent \- On-site. * Duration: Full-time * Working Hours: Business hours. Monday to Saturday.
João Silva
Indeed · HR
João Silva
Indeed · HR
