Technical Assistant (1 position)

**Join our team of talents!** At Mainhardt Contabilidade, we believe results begin with people. That’s why we develop talent with the same care we ap

• Hybrid work model
• Health and dental insurance
• Competitive salary

Job Summary: Lead, guide, and develop a technical support team, ensuring operational excellence and continuous process improvement. Key Highlights: 1

• Lead and develop the technical support team (L1, L2, and L3)
• Ensure compliance with SLAs and KPIs for the department
• Promote continuous improvement of processes and tools

Responsible for quality inspection of packaging prior to final magazine inspection, ensuring products comply with required standards. Conduct on-site

• Quality inspection
• Company car provided
• Continuous improvement initiatives

Summary: Join as a Senior Support Engineer to troubleshoot technical issues, provide timely customer feedback, and offer support in the Data Center Po

• Troubleshoot technical issues and resolve network problems
• Identify hardware and software solutions for customers
• Provide excellent customer support and documentation

Do you enjoy interacting with people, identifying talents, and growing in the HR field? If you are organized, communicative, and thrive in a dynamic

• Support recruitment processes
• Excellent communication skills
• Competitive benefits package

Job Summary: A professional to serve customers, identify and resolve technical issues, log support interactions, and collaborate with product and tech

• Serve customers promptly and with high quality.
• Identify and resolve issues by performing basic analysis.
• Contribute to process improvements and enhance the customer experience.