COLLECTION ASSISTANT

Description

Job Summary: Responsible for executing all stages of the collection workflow, conducting active and passive negotiations, and ensuring compliance with company policies. Key Highlights: 1. Handling customer collections and negotiations 2. Monitoring service provision suspensions 3. Issuing renegotiation agreements and payment slips **Job Description:** ---------------------- Execute all stages of the collection workflow; comply with collection policies and procedures; conduct active and passive customer collections and negotiations; monitor and implement service provision suspensions upon request or due to customer delinquency; issue renegotiation agreements and payment slips; ensure ERP system data accuracy; participate in discount campaigns; uphold conduct in accordance with Compliance regulations, Code of Ethics, and other company policies; perform other duties as required by the department. **Essential Requirements:** ------------------------------ Completed high school education; Proficiency in Microsoft Office Suite is desirable. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- INDIFFERENT **Benefits:** --------------- Fixed salary \+ commission Meal allowance / food voucher Starbem \- Telehealth and Well\-being Services Day off Group life insurance Corporate University \- Mhnet Ensina Internet discount after probation period Transportation voucher Wellhub (Gympass) **Work Location:** ---------------------- CHAPECO/SC **Working Hours:** ------------------------ 8:00 AM to 12:00 PM and 1:12 PM to 6:00 PM, Monday through Friday **Additional Information:** --------------------------- Position located at Rua Marechal Deodoro, 1167 D, Bairro Maria Goretti, Chapecó/SC, CEP 89801\-061. After submitting your resume, remember to apply for the position of interest. The selection process consists of two stages, both mandatory to validate your application.