Job Summary: Professional to handle automotive financing processes, customer support, and document management at a dealership. Key Highlights: 1. Opportunity to join an innovative, results-oriented team 2. Experience in automotive financing and financial mathematics 3. Customer service for dealership network **Company Description** **About MSX** With approximately 5,000 employees and presence in over 80 countries worldwide, our teams provide leadership and expertise across the automotive industry and its dealership networks, delivering customer value through eight solutions: * Actionable Insights * Consumer Engagement * Distribution and Sales Performance * Parts, Accessories, and Service Performance * Technical Information * Warranty and Repair Efficiency * Learning Solutions * Diagnostic and Repair Enhancement Building trust since 1996, our reputation confirms that we are the partner of nearly all vehicle brands in the market. Our talented employees help us surpass our ambitious goals year after year. If you identify with our business, explore our career opportunities. **Job Description** MSX is seeking professionals who have graduated or are currently studying Administration, Finance, Economics, Marketing, or related fields. If you wish to join an innovative, results-oriented team, this may be your opportunity. In this role, you will be responsible for: * Entering and completing customer financing proposal information; * Collecting customer signatures on financing contracts; * Providing support and guidance regarding warranty substitution, rights assignment, TC values, and banking fees; * Distributing financing tables upon request; * Requesting a wildcard rate from the bank to counter competition; * Providing weekly reports to the Supervisor on sales volume, approved/rejected applications, and applications forwarded to other banks; * Verifying customer documentation requested by the credit department for submission to the payment department; · * Preparing and labeling envelopes for document shipment; · * Re-evaluating pending and bank-rejected proposals; * Resolving post-sale and workflow issues with end customers (payment slips, contract cancellations, and contract receipt); * Monitoring and supplying dealerships with financing contract kits. * Delivering registered contracts in mandatory locations; * Maintaining contact with the dealership network’s target audience (Salesperson, Manager, Finance Officer, Director, and Owner). **Qualifications** * Prior experience in automotive financing processes, knowledge of interest rates and banking calculations, familiarity with financial mathematics, and customer service skills. * Valid Class B driver’s license (own vehicle is a plus but not mandatory) * Excel and PowerPoint: basic proficiency **Additional Information** * Employment type: CLT (Consolidation of Labor Laws) * Working hours: 44 hours per week, Monday through Saturday * Work location: Chapecó/SC, fully on-site. **What We Offer** * Fixed remuneration; * Benefits: Health insurance, Dental insurance, Life insurance, Flexible meal/food allowance, Transportation allowance (VT), TotalPass, and partnerships with educational institutions #LI-Onsite This position is open to individuals with disabilities or those rehabilitated by INSS. MSX is an equal opportunity employer and encourages applications from qualified candidates regardless of gender, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or maternity.
João Silva
Indeed · HR
João Silva
Indeed · HR
