Description
Job Summary:
Assist in pedagogical and administrative activities, optimizing processes and promoting an efficient educational environment with support for faculty and students.
Key Highlights:
1. Process optimization and an efficient educational environment
2. Comprehensive support for faculty and students
3. Variety of administrative and pedagogical tasks
* Assist in ensuring the smooth operation of pedagogical and administrative activities, optimizing processes and providing an efficient educational environment.
**Responsibilities and Duties**
* Develop, adjust, and configure class schedules within the school management system, including timetables, lesson plans, and instructors.
* Adjust faculty and student email accounts and passwords on teaching platforms, providing necessary technical support.
* Register faculty members, respond to emails from various departments—including finance and pedagogy.
* Provide support to students/instructors and instructors/faculty on educational platforms, fostering an effective learning environment.
* Deliver customer service to clarify inquiries, process enrollments, and collect payments for enrollments, monthly fees, and educational expenses.
* Request and facilitate delivery of course materials, provide teaching resources, and perform class, financial, and academic adjustments.
* Archive documents, digitize records, and organize folders to ensure information integrity.
* Initiate reimbursement or refund requests, monitor enrollments per class, and contribute to annual planning.
* Collect student feedback regarding reading materials and authors to inform acquisition decisions, and organize books and documents in the library collection, maintaining an orderly and quiet environment.
* Provide support—either via platform or in person—on research methodologies, authors, books, etc., and participate in initiatives to encourage reading habits.
* Monitor and track attendance records, lesson plans, grades, and certificates to ensure effectiveness of the educational process.
* Monitor class start and end dates, justify student absences in the system, attach supporting documentation, and collect/digitize attendance records.
**Requirements and Qualifications**
* Completed high school education
* Relevant work experience
* Intermediate proficiency in Microsoft Office suite
* Experience in a school environment
**Additional Information**
* Number of openings: 01
* Sesi School Benedito Bentes
* Selection process stages: Portuguese language test, group dynamics, interview.
* For future selection processes, this recruitment may remain valid through 2026, provided qualified candidates are available.
**BENEFITS:**
Caju Card: Meal and food benefits
Health Insurance and Life Insurance: Comprehensive care for you
Serenamente: 24/7 mental health support including psychotherapy and advisory services (legal, financial, social)
TotalPass: Access to gyms and physical activities
Birthday Day-Off: Time off to celebrate your special day
Childcare Assistance: Support for caring for young children
Corporate University: Opportunities for learning and professional growth
Annual Leave: Paid leave according to the corporate calendar
PPR (Profit-Sharing Plan): Recognition for your performance
The **Sesi (Industry Social Service)** and the **Senai (National Industrial Training Service)** are part of the **Fiea System**, which belongs to a national system composed of 27 state federations and led by the National Confederation of Industry (CNI).
We are a company that, for decades, has been transforming lives and building success stories! Our units are located in Maceió/AL and Arapiraca/AL, yet the impact of our work transcends borders!
Within our team, career opportunities are countless!
For example, you could join Sesi’s occupational safety and health team; work in Sesi Senai’s basic and vocational education area; specialize in Technology and Innovation; or deliver our solutions to companies.
If you value **respect**, **integrity**, **transparency**, and **customer commitment**, you’ve come to the right place! We are constantly **driven by results**. To achieve this, we must act with **agility** and **simplicity**, continually seeking to **innovate** our **actions**, thereby evolving **together**.
Visit our website to learn more about us!