**We have an opportunity for Network Analyst I!** If you are passionate about technology, enjoy solving problems, and want to grow in the networking field, this position is for you! **Main responsibilities:** * Handle and resolve tickets related to connectivity (LAN, Wi\-Fi, VPN, internet). * Diagnose and solve network issues (IP, DNS, cabling, printers). * Install and perform basic maintenance of network equipment (routers, switches, access points). * Monitor networks and provide user support. * Record and document tickets and procedures. **Requirements:** * Currently studying or graduated in Technical or Higher Education in **Computer Networks, Information Systems, Computer Science**, or related fields. * Knowledge of networking (TCP/IP, DNS, DHCP) and structured cabling. * Experience in technical support (Service Desk/Help Desk) will be a differentiator. **What we're looking for:** * Good communication and active listening * Organization and focus on results * Willingness to learn and grow in the field Do you see yourself here? Send your resume and join our team! Job type: Full-time CLT Pay: starting at R$2\.700,00 per month Benefits: * Meal allowance * Transportation allowance