Marcelino Vieira Classifieds Website

Assistant of Management Information | Commercial Administration

We are looking for a **Management Information Assistant** to support the development of statistical and mathematical analyses involving data and analytics, with the objective of supporting the company's decision-making process. In addition, actively collaborate in the creation of indicators and data analyses for specific area-focused insights. If you are an attentive professional who delights customers and possesses a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Provide support to employees on matters related to the area; * Analyze and propose improvements to operational routines, aiming to optimize departmental operations; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to area needs and leadership direction; * Develop statistical and mathematical analyses involving data and analytics to support the company’s decision-making process; * Develop indicator dashboards; * Analyze business indicators and performance; * Prepare studies, forecasts, and management reports; * Actively collaborate in the creation of indicators and data analyses for specific area-focused insights; * Conduct descriptive and predictive analyses; * Prepare reports for validation and monitoring of the variable compensation process. **Requirements and Qualifications** * Currently pursuing a bachelor’s degree; * Proficiency in Google Sheets; * Proficiency in Excel; * Proficiency in Data Studio. **Preferred qualifications:** * Skill in using formulas to automate spreadsheet population; * Data analysis and manipulation, resulting in actionable information. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical work environment—meaning you are the protagonist of your career!; * Meal allowance (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Discounts of up to 60% at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet** (broadband) **market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in the city of Pereiro, in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to digital transformation in Brazil.

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Management Information Analyst | Commercial Administration64995946120451121

Indeed

Management Information Analyst | Commercial Administration

We are looking for a **Management Information Analyst** to ensure data collection, organization, and quality from multiple channels (CRM, paid media, website, app, etc.). Conduct advanced performance analyses and identify optimization opportunities across the entire customer journey. Support the implementation of tagging, integrations, and data governance. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Propose improvements to departmental routines and processes; * Populate departmental KPIs; * Actively participate in organizational meetings and commitments when requested; * Provide support to employees on matters related to the department; * Analyze and propose improvements to operational routines, aiming to optimize departmental operations; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to departmental needs and leadership direction; * Ensure data collection, organization, and quality from multiple channels (CRM, paid media, website, app, etc.); * Build strategic dashboards and reports to support marketing, sales, and product decisions; * Conduct advanced performance analyses and identify optimization opportunities across the entire customer journey; * Support the implementation of tagging, integrations, and data governance. **Requirements and qualifications** * Solid experience in data analysis, preferably within digital marketing, technology, or telecommunications companies; * Proficiency in BI tools (Power BI, Looker Studio, Tableau, or similar); * Knowledge of SQL and Google Analytics/GA4; * Ability to translate data into actionable insights and communicate results clearly to non-technical stakeholders. **Preferred qualifications:** * Experience with attribution modeling and predictive analytics; * Experience working in Growth or Performance teams; * Enthusiasm for artificial intelligence, exploring how to apply AI models and tools to enhance analyses and insights. **Additional information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal allowance (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Daycare Assistance; * PCD Dependent Assistance; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a small town in Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Market Researcher - No experience required64990843040897122

Indeed

Market Researcher - No experience required

A company specializing in price research is seeking a Market Researcher in Pau dos Ferros. Zukkin is an innovative platform that connects consumers with fresh and healthy products. The company is committed to promoting sustainable agriculture and conscious consumption. **Responsibilities:** As a Field Researcher, your role will be to visit the establishments we provide in our proposal and collect the prices of the listed products using our app. Previous roles such as Market Research Analyst, Market Data Analysis Specialist, Market Trends Consultant, or Consumer Research Coordinator may indicate alignment with some of the activities for this position. **Desired Qualifications:** **Education:** High school diploma completed **Experience:** No experience required **Compensation and Benefits:** * Salary: Compensation will be disclosed during the selection process. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: PJ \- On-site. * Duration: Full-time * Schedule: Every Monday and Wednesday.

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

Electronic Equipment Assistant64986398809858123

Indeed

Electronic Equipment Assistant

Description: Job Description We are looking for an Electronic Equipment Assistant to release and deliver equipment, analyzing whether equipment purchase was requested. Organize inventory. Open tickets related to equipment withdrawal from CDS for the maintenance department and equipment warranty activation. If you are a detail-oriented professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position according to area needs and leadership direction; * Release and deliver equipment, analyzing whether equipment purchase was requested; * Group electronic equipment; * Organize inventory; * Monitor emails; * Identify equipment with no turnover (movement in CDS); * Open tickets related to equipment withdrawal from CDS for the maintenance department and equipment warranty activation; * Receive equipment, including returns and equipment upon employee termination; * Track machine license exchanges (Windows, Linux). What we’re looking for in this opportunity: * Currently pursuing a Bachelor’s degree in Information Technology; * Basic knowledge of AC/DC electrical networks; * Basic knowledge of Wireless/5G networks; * Basic knowledge of optical networks; * Basic computer skills. Preferred qualifications: * Completed Bachelor’s degree; * 1 year of experience in Network Deployment; * Google tools (Sheets, Docs) and/or Microsoft Office Suite; * Basic knowledge of AC/DC electrical networks; * Basic knowledge of Wireless/5G networks; * Basic knowledge of optical networks; * Basic computer skills. At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that fosters personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meals (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deducted Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions. 2601010046291490346

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Optical Fiber Maintenance Assistant64986398793857124

Indeed

Optical Fiber Maintenance Assistant

Description: Job Description We are looking for an Optical Fiber Maintenance Assistant to receive and direct optical fiber maintenance requests to field teams. Monitor the productivity and quality of procedures performed by teams. Manage open and/or ongoing Service Orders (SOs). If you are a detail-oriented professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective safety equipment, when necessary; * Drive company vehicles, when required; * Perform other duties related to the position, according to departmental needs and leadership direction; * Dispatch teams to handle emergency calls; * Handle requests via email; * Monitor and handle requests via system; * Review internal maps and verify whether requests are being fulfilled within deadlines. What we seek for this opportunity: * Basic understanding of network concepts, cables, and equipment; * Computer literacy; * Completed high school education and/or undergraduate studies underway. Preferred qualifications: * Knowledge of Optical Transmission Networks; * Knowledge of optical fiber technology and its properties (manufacturing, properties, applications); * Undergraduate studies underway in Telecommunications or related fields are desirable. At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via Alelo card); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions. 2601010046291562940

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Indeed

Sales Operator

Description: Job Description We are looking for a Sales Operator to actively or passively contact customers through online communication channels. Follow customer service scripts / procedures / guidelines. Present information about the company's products or services. If you are an attentive professional who delights your customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to this position, according to departmental needs and leadership direction; * Actively or passively contact customers through online communication channels; * Present information about the company's products or services; * Conduct outreach calls to retain customers and prevent cancellations before installation; * Conduct budget audits; * Create and/or update customer records in systems; * Follow customer service scripts / procedures / guidelines. What we seek for this opportunity: * Completed high school education; * Skills in sales techniques, negotiation techniques, and customer prospecting and retention, plus basic computer knowledge, customer service experience, and Digital Marketing; * Basic Computer Skills. Preferred qualifications: * Completed or ongoing undergraduate degree (1 year) with sales experience; * Familiarity with Google tools (Sheets, Docs) and MS Office suite (Word, Excel, PowerPoint). At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * Emotional Support Platform (IVI); * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loans (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at Higher Education Institutions. 2601010046291576760

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Indeed

Sales Operator (1)

Description: Job Description We are looking for a Sales Operator to actively or passively contact customers through online communication channels. Follow customer service scripts, guidelines, and procedures. Present information about the company’s products or services. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when necessary; * Actively participate in organizational meetings and commitments, when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to departmental needs and leadership direction; * Actively or passively contact customers through online communication channels; * Present information about the company’s products or services; * Conduct outreach to retain customers seeking cancellation prior to installation; * Conduct budget audits; * Create and/or update customer records in systems; * Follow customer service scripts, guidelines, and procedures. What we’re looking for in this opportunity: * Completed high school education; * Skills in sales techniques, negotiation techniques, and customer prospecting and retention, plus basic computer knowledge, customer service experience, and Digital Marketing; * Basic Computer Skills. Preferred qualifications: * Completed or ongoing undergraduate degree with at least 1 year of sales experience; * Familiarity with Google tools (Sheets, Docs) and MS Office suite (Word, Excel, PowerPoint). At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal allowance (Headquarters via cafeteria; Branches via Alelo card); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at Higher Education institutions. 2601010046291602429

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Scheduling Assistant (5)64986395976578127

Indeed

Scheduling Assistant (5)

Description: Job Description We are looking for a Scheduling Assistant to contact customers to schedule the date and time of the activation agent's service. In addition, maintaining an updated customer database to track activations. If you are a detail-oriented professional who delights customers and has a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other related duties according to area needs and leadership direction; * Contact customers to schedule the date and time of the activation agent's service; * Confirm and collect customer data; * Maintain an updated customer database to track activations; * Monitor the activation team’s schedule to optimize customer visits; * Monitor service-level agreements (SLAs), flagging the most critical cases to leadership. What we’re looking for in this opportunity: * High school diploma; * Google tools (Sheets, Docs); * Customer service experience. Preferred qualifications: * Bachelor’s degree completed or in progress; * Proficiency with Google tools (Sheets, Docs). At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that fosters personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via Alelo card); * Co-payment health plan; * Dental plan; * Life insurance; * WellHub (GymPass); * Childcare allowance; * Dependent caregiver allowance for persons with disabilities (PCD); * Payroll-deductible loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at higher education institutions. 2601010046291886233

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Asistente de programación (4)64986395943937128

Indeed

Asistente de programación (4)

Descripción: Descripción de la vacante Estamos buscando un/a Asistente de Programación para contactar al cliente y coordinar la fecha y hora de atención del agente de activación. Además, mantener actualizada la base de clientes para el seguimiento de las activaciones. ¡Si eres un profesional atento, que encanta a sus clientes y posee sentido de propiedad, ¡Brisanet es tu lugar! ¡Naveguemos juntos hacia el futuro! \#VemSerBrisanet ¿Cómo será tu día a día? * Vivir la identidad organizacional del Grupo Brisanet; * Preparar informes, formularios o hojas de cálculo, según las solicitudes; * Actualizar los indicadores del área, cuando sea necesario; * Participar activamente en las reuniones y compromisos de la organización, cuando se solicite; * Utilizar los equipos de protección individual y colectiva, cuando sea necesario; * Realizar otras actividades relacionadas con el cargo, según las necesidades del área y las indicaciones de la liderazgo; * Contactar al cliente para coordinar la fecha y hora de atención del agente de activación; * Confirmar y recopilar los datos del cliente; * Mantener actualizada la base de clientes para el seguimiento de las activaciones; * Supervisar la agenda del equipo de activación, con el fin de optimizar las visitas al cliente; * Monitorear los Acuerdos de Nivel de Servicio (SLA), señalando a la liderazgo los casos más críticos. ¿Qué buscamos para esta oportunidad? * Educación secundaria completa; * Herramientas de Google (Hojas de cálculo, Documentos); * Conocimientos en Atención al cliente. Será considerado un diferencial: * Educación superior completa o en curso; * Conocimientos en herramientas de Google (Hojas de cálculo, Documentos). En el Grupo Brisanet encontrarás: * Una cultura laboral que respeta y valora a las personas; * Eventos internos sobre diversos temas; * Un entorno colaborativo que valora el desarrollo personal y profesional; * Un ambiente horizontal y vertical, es decir, ¡tú eres el protagonista de tu carrera!; * Alimentación (Sede mediante comedor y Filiales mediante Alelo); * Plan de Salud con copago; * Plan Odontológico; * Seguro de Vida; * WellHub (GymPass); * Apoyo para guardería; * Apoyo para dependientes con discapacidad; * Préstamo consignado (después de 6 meses); * Descuentos de hasta el 50 % en los servicios de Internet y BrisaMusic de Brisanet; * Descuentos en instituciones de educación superior de hasta el 60 %. 2601010046291886232

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Assistant for Scheduling (6)64986395863425129

Indeed

Assistant for Scheduling (6)

Description: Job Description We are looking for a Scheduling Assistant to contact customers to schedule the date and time of the activation agent's service. In addition, keeping the customer database updated for activation tracking. If you are an attentive professional who delights your customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position according to departmental needs and leadership direction; * Contact customers to schedule the date and time of the activation agent's service; * Confirm and collect customer data; * Keep the customer database updated for activation tracking; * Monitor the activation team’s schedule to optimize customer visits; * Monitor service-level agreements (SLAs), flagging the most critical cases to leadership. What we’re looking for in this opportunity: * Completed high school education; * Proficiency with Google tools (Sheets, Docs); * Customer service experience. Preferred qualifications: * Completed or ongoing undergraduate degree; * Advanced knowledge of Google tools (Sheets, Docs). At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal benefit (Headquarters via cafeteria; Branches via Alelo card); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions. 2601010046291916999

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Indeed

Inventory Assistant

Description: Job Description We are looking for an Inventory Assistant to create travel schedules. Submit equipment requests. Submit requests for accommodation, meal, fuel, and vehicle maintenance balances. Assist external inspectors with inventory processes. If you are a detail-oriented professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position according to area needs and leadership direction; * Assist coordination with administrative matters; * Provide support regarding time tracking; * Create travel schedules; * Submit equipment requests; * Submit system requests; * Submit requests for accommodation, meal, fuel, and vehicle maintenance balances; * Assist external inspectors with inventory processes; * Create reports and presentations of inventory results for stock management. What we seek for this opportunity: * High school diploma; * Google tools (Sheets, Docs); * Basic computer skills. At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that fosters personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria; Branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * Emotional Support Platform (IVI); * Childcare Assistance; * Dependent PCD Assistance; * Payroll-Deductible Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions. 2601010046291342808

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Inventory Inspector (2)649863929818911211

Indeed

Inventory Inspector (2)

Description: Job Description We are looking for an Inventory Inspector to travel to supply warehouses and storerooms. Conduct cyclic and rotating inventories in supply warehouses and storerooms; and reconcile physical inventory with the system. If you are a detail-oriented professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to departmental needs and leadership direction; * Conduct periodic audits in company warehouses to ensure record accuracy; * Identify and report discrepancies between inventory records and physical counts, investigating and resolving potential errors or variances; * Operate inventory management software or tools to update and maintain accurate records; * Implement and monitor cyclic and general inventory processes; * Audit/evaluate all standard warehouse processes; * Identify and report potential fraud, losses, and waste; * Develop and suggest improvements to internal inventory controls; * Prepare detailed reports on conducted audits, presenting key findings and recommendations; * Verify warehouse compliance with company standards and policies; * Monitor storage and material handling processes to identify optimization opportunities; * Reconcile physical inventory with the system; * Conduct sample inspections of materials and tools used by field teams; * Replace warehouse staff during vacations, leaves, etc.; * Drive and maintain the vehicle in accordance with processes defined by the Fleet Management Department, ensuring its proper operation. What we seek for this opportunity: * Completed high school education; * Basic computer skills; * Willingness to travel; * Driver’s license category B and Defensive Driving certification; * Google Tools (Sheets, Docs). At Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your career!; * Meal benefit (Headquarters via cafeteria; Branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * Childcare Assistance; * Dependent PCD Assistance; * Payroll-Deductible Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at Higher Education Institutions. 2601010046291650581

Tv. Amaro Cavalcante, 99, Pau dos Ferros - RN, 59900-000, Brazil

Negotiable Salary

Real Estate Prospector (1)649863915560991212

Indeed

Real Estate Prospector (1)

Description: Job Description We are looking for a Real Estate Prospector to support us in mapping desired areas within our operational region and identifying available properties for purchase or lease. If you are a detail-oriented professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other related duties as needed by the department and as directed by leadership; * Map available properties in areas targeted for acquisition; * Search on-site for properties available for purchase or lease; * Contact real estate agents and/or property owners to gather information about properties (square footage, rental or sale prices, documentation); * Record information and reports; * Conduct property entry and return inspections; * Represent the company through power of attorney; * Sign property purchase, sale, and lease contracts; * Support leadership in activity planning; * Support leadership in route planning. What we seek for this opportunity: * Completed high school education; \- Driver’s License \- Category B; * Experience with travel-related routines; * Proficiency in MS Office suite tools; * Proficiency in Google suite tools. Preferred qualifications: * Experience in negotiations; * Knowledge of the real estate industry. At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria and Branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * Emotional Support Platform (IVI); * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deducted Loans (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions. 2601010046291390405

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Collections Coordinator | Customer Accounts Receivable649863884366111213

Indeed

Collections Coordinator | Customer Accounts Receivable

Description: Job Description We are looking for a Collections Coordinator to translate strategies defined by management and/or leadership into short- to medium-term action plans for execution by teams. Define strategies to improve delinquency rates and increase the number of active customers in the base. Define negotiation and discount strategies with minimal impact on company revenue. If you are an attentive professional who delights your customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Ensure compliance with sector standards, processes, routines, and policies; * Lead and align your team through monitoring, training, feedback, task delegation, conflict resolution, motivational initiatives, performance evaluation, hiring requests, requests for reassignment and/or termination, application of disciplinary measures, and other people management actions; * Promote and internalize the organizational culture within your team (Business, Mission, Vision, Values, and Strategy); * Monitor and analyze departmental performance indicators and define short- and medium-term actions to improve deliverables; * Seek innovations and improvements that enhance productivity and performance in departmental activities; * Support audit processes when required; * Prepare and present results reports, forms, spreadsheets, or documents to leadership as requested; * Participate—when requested—in defining the department’s strategic and budgetary planning; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective personal protective equipment when required; * Perform other duties related to the position, as needed by the department and directed by leadership; * Translate strategies defined by management and/or leadership into short- to medium-term action plans for execution by teams; \- Define strategies to improve delinquency rates and increase the number of active customers in the base;\- Define negotiation and discount strategies with minimal impact on company revenue; * Provide personalized customer service, handling complex negotiations when necessary; * Coordinate collection, negotiation, credit reporting, retention, and other related departmental processes. What we seek for this opportunity: * Completed bachelor’s degree in Accounting, Business Administration, or related fields; * Minimum 4 years of experience in the field, including at least 1 year leading processes or projects; * Skills in Customer Relationship and Service, knowledge of corporate collections processes, collections and retention techniques, and process management. Preferred qualifications: * Postgraduate degree in Financial Management or Business Management; * Minimum 1 year of experience in telemarketing and retention operations within the telecommunications sector; * Proficiency in Google Tools (Sheets, Docs). At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria; Branches via Alelo card); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * WellHub (GymPass); * Emotional Support Platform (IVI); * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-Deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at higher education institutions. 2601010046291898105

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Operations Support Supervisor649863877049631214

Indeed

Operations Support Supervisor

Description: Job Description We are looking for an Operations Support Supervisor to oversee team productivity, compliance, and the quality of procedures performed by the team. Monitor customer service SLAs. Ensure the team has all necessary equipment and resources to carry out their activities. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Ensure adherence to departmental standards, processes, routines, and policies; * Lead and align your team through monitoring, training, feedback, task delegation, conflict resolution, motivational initiatives, performance evaluations, hiring requests, reassignment and/or termination requests, and disciplinary actions, among other people management activities; * Promote and internalize the organizational culture within your team (Business, Mission, Vision, Values, and Strategy); * Monitor and analyze departmental performance indicators and define short- and medium-term actions to improve deliverables; * Identify innovations and improvements that enhance productivity and performance in departmental activities; * Support audit processes when required; * Prepare and present results reports, forms, spreadsheets, or documents to leadership as requested; * Participate in defining the department’s strategic and budgetary planning when requested; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform additional duties related to this position, according to departmental needs and leadership direction; * Supervise team productivity, compliance, and the quality of procedures performed; * Monitor customer service SLAs; * Ensure the team has all necessary equipment and resources to carry out their activities; * Guarantee impartiality and accuracy in calculating employee commissions and productivity metrics. What we seek for this opportunity:* Intermediate Microsoft Office skills; * Call center processes; * Crisis management; * 3 years of experience in the field and 6 months as a process leader; * Currently pursuing a bachelor’s degree. Preferred qualifications: * Basic understanding of reading and identifying corporate documents such as articles of incorporation; * Google tools (Sheets, Docs); * Currently pursuing a bachelor’s degree. At Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you’re the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * Emotional Support Platform (IVI); * Childcare Assistance; * Dependent Care Assistance for Persons with Disabilities (PCD); * Payroll-Deductible Loans (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at higher education institutions. 2601010046291538808

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Indeed

Sales Operator (2)

Description: Job Description We are looking for a Sales Operator to actively or passively contact customers through online communication channels. Follow customer service scripts, guidelines, and procedures. Present information about the company's products or services. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update departmental performance indicators when required; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when necessary; * Carry out other related duties according to departmental needs and leadership direction; * Actively or passively contact customers through online communication channels; * Present information about the company's products or services; * Conduct outreach calls aimed at customer retention, preventing cancellations prior to installation; * Conduct budget audits; * Create and/or update customer records in systems; * Follow customer service scripts, guidelines, and procedures. What we’re looking for in this opportunity: * Completed high school education; * Skills in sales techniques, negotiation techniques, and customer prospecting and retention, plus basic computer knowledge, customer service experience, and Digital Marketing; * Basic Computer Skills. Preferred qualifications: * Completed or ongoing undergraduate degree with at least one year of sales experience; * Familiarity with Google tools (Sheets, Docs) and MS Office suite (Word, Excel, PowerPoint). At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via Alelo card); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loans (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at Higher Education Institutions. 2601010046291921713

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Customer Service Operator | CIC / LIBRAS649863819857951216

Indeed

Customer Service Operator | CIC / LIBRAS

Description: Job Description We are looking for a Customer Service Operator (Specialized Support with LIBRAS) to join our specialized CIC team (Exclusive Intermediation Channel for people with reduced verbal language or hearing impairment) and bring innovation within a click’s distance, ensuring customer satisfaction in every interaction. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to area needs and leadership direction; * Provide virtual support via chat to customers to resolve questions about products and/or services offered; * Provide guidance on financial matters, due dates, negotiations, and others; * Provide guidance on service orders; * Provide customer service and support via video calls using Brazilian Sign Language (LIBRAS); * Receive and provide support services to customers; * Sell services and monitor stalled sales; * Work with customers whose status is closed. What we seek for this opportunity: * Completed high school education; * Proficiency in LIBRAS; * Sales and customer service techniques; * Negotiation and customer prospect retention techniques; * Knowledge of MS Office Suite (Word, Excel, PowerPoint); * Skill with formulas to facilitate spreadsheet filling and analysis; * Data analysis and manipulation, resulting in actionable information. The following will be considered an advantage: * Six months’ experience in the field; * Basic knowledge of the Consumer Protection Code. At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your career!; * Meal benefit (Headquarters via cafeteria; Branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * Emotional Support Platform (IVI); * Childcare Assistance; * PCD Dependent Assistance; * Payroll-Deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions. 2601010046291713135

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Operator of Operations Support | Operations Support649863817352981217

Indeed

Operator of Operations Support | Operations Support

Description: Job Description We are looking for an Operations Support Operator to provide customer service through the Olos system, involving confirmation of personal data, address, and schedule availability. Record each customer contact received in the Revan and Yoda systems. If you are a detail-oriented professional who delights customers and demonstrates a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when required; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when necessary; * Perform other related duties according to departmental needs and leadership direction; * Provide customer service through the Olos system, including confirmation of personal data, address, and schedule availability; * Record each customer contact received in the Revan and Yoda systems; * Clarify customer inquiries when necessary; * Collect customer information, such as telephone number and new address for registration updates, if required. In case of service cancellation, transfer the call to the responsible department and record cancellation-related information in the Revan or Yoda system. What we seek for this opportunity: * Completed High School Education, Customer Service experience, Basic knowledge of telecommunications; * Communication skills; * Adherence to departmental processes. Preferred qualifications: * Communication, Customer Focus, Negotiation, Resilience, Care. At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meals (Headquarters via cafeteria; Branches via Alelo card); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * Emotional Support Platform (IVI); * Childcare Assistance; * Dependent with Disability Assistance; * Payroll-Deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at Higher Education Institutions. 2601010046291861583

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Technical Support Analyst (1)649863802241311218

Indeed

Technical Support Analyst (1)

Description: Job Description We are looking for a Technical Support Analyst to monitor services provided to corporate clients (B2B, ISP, and B2G) and to assist corporate clients (B2B, ISP, and B2G), resolving technical issues and answering technical questions related to the services provided. If you are an attentive professional who delights your customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Propose improvements to departmental routines and processes; * Update departmental performance indicators; * Actively participate in organizational meetings and commitments when requested; * Provide support to employees on matters related to the department; * Analyze and propose improvements to operational routines, aiming to optimize departmental operations; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to departmental needs and leadership direction. * Monitor services provided to corporate clients (B2B, ISP, and B2G); * Identify initial issues through system alerts; * Make first contact with the client to assess possible failures in the internal network or Brisanet’s network and direct cases to support teams for resolution; * Assist corporate clients (B2B, ISP, and B2G), resolving technical issues and answering technical questions regarding the services provided; * Resolve and track tickets opened for support teams; technical assistance may be provided on-site when necessary; * Schedule and monitor installations; * Monitor incidents and problems; * Escalate support requests; * Provide timely information regarding network outages and status. What we seek for this opportunity: \- Level I \- Undergraduate degree in progress; \- Levels II and III \- Completed undergraduate degree with 2 years of experience in the field; * Basic computer skills. Preferred qualifications: * Familiarity with Google tools (Sheets, Docs) and customer service techniques; * Basic knowledge of computer networks; * Cisco and Mikrotik certifications; \- Driver’s license \- Category AB. At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat yet structured hierarchy—meaning you’re the protagonist of your own career; * Meal benefit (Headquarters via cafeteria; Branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * Emotional Support Platform (IVI); * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at Higher Education Institutions. 2601010046291395373

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Technical Support Analyst649863802077461219

Indeed

Technical Support Analyst

Description: Job Description We are looking for a Technical Support Analyst to monitor services provided to corporate clients (B2B, ISP and B2G) and to assist corporate clients (B2B, ISP and B2G), resolving technical issues and answering technical questions related to the services provided. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms or spreadsheets as requested; * Propose improvements to departmental routines and processes; * Populate departmental performance indicators; * Actively participate in organizational meetings and commitments when requested; * Provide support to colleagues on matters related to the department; * Analyze and propose improvements to operational routines, aiming to optimize departmental operations; * Use individual and collective safety equipment when required; * Perform other duties related to this position, according to departmental needs and leadership direction. * Monitor services provided to corporate clients (B2B, ISP and B2G); * Identify initial issues through system alerts; * Make first contact with the client to assess potential failures in their internal network or in the Brisanet network, and escalate to support teams to resolve the issue; * Assist corporate clients (B2B, ISP and B2G), resolving technical issues and answering technical questions related to the services provided; * Resolve and track tickets opened for support teams; technical assistance may be provided on-site when necessary; * Schedule and monitor installations; * Monitor incidents and problems; * Escalate support requests; * Provide timely information regarding network outages and status. What we’re looking for in this opportunity: \- Level I \- Currently pursuing a bachelor’s degree; \- Levels II and III \- Completed bachelor’s degree with 2 years of experience in the field; * Basic computer skills. Preferred qualifications: * Familiarity with Google tools (Sheets, Docs) and customer service techniques; * Basic understanding of computer networks; * Cisco and MikroTik certifications; \- Driver’s license: categories AB. At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career; * Meal benefits (Headquarters via cafeteria; Branches via Alelo card); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * WellHub (GymPass); * Emotional Support Platform (IVI); * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loans (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at Higher Education Institutions. 2601010046291393477

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

IT Technology Analyst II649863800903711220

Indeed

IT Technology Analyst II

Description: Job Description We are looking for an IT Technology Analyst who will be responsible for managing system packages and licenses, monitoring contracts and suppliers, controlling deadlines and expirations, as well as supporting internal departments and management. The role involves administrative and analytical activities, ensuring proper software operation, financial compliance, and alignment with company culture. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Propose improvements to departmental routines and processes; * Populate departmental indicators; * Actively participate in organizational meetings and commitments when requested; * Provide support to employees on matters related to the department; * Analyze and propose improvements to operational routines, aiming to optimize departmental operations; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to departmental needs and leadership direction. * Manage system packages and monitor licenses used by the company; * Control software expiration dates, deadlines, and payments, ensuring no delays occur; * Monitor budgeting related to systems, licenses, and contracted services; * Develop and update spreadsheets, reports, and IT indicators; * Monitor supplier contracts, including negotiations, renewals, and operationalization; * Support Finance, Legal, and other departments regarding corporate systems; * Support the Juazeiro unit’s management by providing administrative and technological assistance; * Maintain effective communication with all internal departments, clarifying doubts and explaining technical information clearly; * Monitor the operation of corporate software and contact suppliers when necessary; * Contribute to the organization, planning, and control of IT processes; * Absorb and disseminate company culture, supporting and collaborating with other departments when needed. What we seek for this opportunity: * Degree in Computer Networks, Hardware, Computer Architecture, or Networks; * Knowledge of Operating Systems; * Knowledge of Network Infrastructure; * Knowledge of Network Protocols and Services, Network Administration and Management; * Knowledge of Network Security; Bonus qualifications: * Project Management, Google Tools (Sheets, Docs) At Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A horizontal and vertical work environment—meaning you’re the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Up to 50% discounts on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at Higher Education Institutions. 2601010046291911175

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Logistics Assistant III649863764453151221

Indeed

Logistics Assistant III

Description: Job Description We are looking for a Logistics Assistant to support planning and materials control activities, consolidating and analyzing departmental planning, identifying procurement, transfer or reallocation needs for items, supporting the development of short-, medium- and long-term planning, among other relevant departmental activities. If you are a professional who enjoys challenges, has a strong team spirit, and is passionate about what you do, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other related duties according to departmental needs and leadership direction; * Support defining planning parameters for each item; * Support departments in developing their procurement plans and/or item requirements; * Support consolidation and analysis of departmental planning; * Support identification of procurement, transfer or reallocation needs for items; * Support purchase scheduling, coordinating necessary actions with the Procurement Department; * Support development of short-, medium- and long-term planning; * Support troubleshooting and resolution of planning issues and/or errors; * Analyze minimum stock levels; * Support assessment of monthly and annual item requirements; * Support evaluation of desired stock levels and contribute to improving the company’s defined stock policy. What we seek for this opportunity: * Completed high school education; * Google tools (Sheets, Docs); * Basic knowledge of Materials Planning and Control. Preferred qualifications: * Completed or ongoing undergraduate degree in Logistics, IT or related fields; * Inventory Management; * Inventory Turnover; * Inventory Obsolescence; * Microsoft Office Suite; * SAP ERP. At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that fosters personal and professional development; * A horizontal and vertical workplace — meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-Deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at Higher Education Institutions. 2601010046291911176

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Indeed

Driver Assistant

Description: Job Description We are looking for a Driver Assistant to load and unload the truck. Communicate with transportation operators to align tasks. In addition, verify loads according to invoices. If you are an attentive professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day be like? * Experience the organizational identity of the Brisanet Group; * Use individual and collective safety equipment when necessary; * Perform other related duties as required by the area and leadership direction; * Load and unload the truck; * Move and secure loads in trucks; * Operate loading and unloading equipment; * Assist the driver with maneuvers and route navigation; * Communicate with transportation operators to align tasks; * Verify loads according to invoices. What we seek for this opportunity: * High school diploma; * Geographic knowledge of the region; * Geolocation tools; * Basic mathematics. Preferred qualifications: * 6 months of experience in the field; * Product palletization. At the Brisanet Group, you will find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria and branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * Emotional Support Platform (IVI); * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deductible Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions. 2601010046291390403

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Indeed

Driver Assistant (1)

Description: Job Description We are looking for a Driver Assistant to load and unload the truck. Communicate with transportation operators to align tasks. In addition, verify loads according to invoices. If you are an attentive professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day be like? * Embody the organizational identity of the Brisanet Group; * Use individual and collective safety equipment when required; * Perform other duties related to the position, as needed by the area and as directed by leadership; * Load and unload the truck; * Move and secure loads on trucks; * Operate loading and unloading equipment; * Assist the driver during maneuvers and route trips; * Communicate with transportation operators to align tasks; * Verify loads according to invoices. What we seek for this opportunity: * High school diploma; * Geographic knowledge of the region; * Geolocation tools; * Basic mathematics. Preferred qualifications: * 6 months of experience in the field; * Product palletization. At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria and branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deductible Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions. 2601010046291423390

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Indeed

Heavy Vehicle Driver

Description: Job Description We are looking for a Heavy Vehicle Driver to perform the vehicle's daily checklist, in order to verify operating and safety conditions. Open maintenance protocols to keep the vehicle clean, organized, and in perfect working condition. In addition, deliver cargo in accordance with Invoices. Record deliveries and receipt of orders for internal control of movements. If you are an attentive professional who delights customers and possesses a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day be like? * Experience the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Propose improvements to routines and processes within the area; * Update area indicators; * Actively participate in organizational meetings and commitments when requested; * Provide support to colleagues on matters related to the area; * Perform the vehicle’s daily checklist to verify operating and safety conditions; * Open maintenance protocols to keep the vehicle clean, organized, and in perfect working condition; * Certify maintenance performed on the vehicle; * Guide and support loading and unloading of materials from the vehicle, directing them to the correct location; * Verify cargo against issued documentation compared to physical cargo; * Transport people and cargo while complying with safe and defensive driving principles and selecting the best route, considering mileage, fuel consumption, and service deadlines; * Deliver cargo in accordance with Invoices; * Record deliveries and receipt of orders for internal control of movements; * Account for delivered cargo. What we seek for this opportunity: * Completed high school education; * Class E driver’s license and Defensive Driving certification; * Geographic knowledge of the region; * Knowledge of the regional road network; * Basic mechanical knowledge; * Basic mathematics. The following will be considered an advantage: * Vocational training; * Six months of experience in the field; * Basic first aid knowledge; * Product palletization. At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A horizontal and vertical environment—meaning you are the protagonist of your own career!; * Meals (Headquarters via cafeteria; Branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions. 2601010046291827943

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Indeed

Driver Assistant (2)

Description: Job Description We are looking for a Driver Assistant to load and unload the truck. Communicate with transportation operators to align tasks. In addition, verify loads according to invoices. If you are an attentive professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day be like? * Experience the organizational identity of the Brisanet Group; * Use individual and collective safety equipment when necessary; * Perform other activities related to the position, according to departmental needs and leadership guidance; * Load and unload the truck; * Move and secure loads in trucks; * Operate loading and unloading equipment; * Assist the driver during maneuvers and route travel; * Communicate with transportation operators to align tasks; * Verify loads according to invoices. What we seek for this opportunity: * High school diploma; * Geographic knowledge of the region; * Geolocation tools; * Basic mathematics. The following will be considered an advantage: * Experience in the field; * Product palletization. At the Brisanet Group, you will find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A horizontal and vertical work environment—meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria and branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions. 2601010046291921709

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Customer Service Operator (7)649863650507531226

Indeed

Customer Service Operator (7)

Description: About the vacancy: We are looking for a Customer Service Operator responsible for providing support and assistance to customers through voice (telephone) and chat channels, ensuring excellence in customer relations, efficient resolution of requests, and delivery of the best possible experience. The role covers multiple areas including customer support, customer service center (SAC), collections, cancellations, and retention, all in accordance with the company’s standards and policies. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet Main responsibilities:* Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other related duties according to departmental needs and leadership direction; * Provide SAC (Customer Service Center) support, focusing on resolving requests: billing inquiries and service complaints, address changes, account holder changes, updates to registration data, financial guidance, plan changes, and service referrals—applying empathy, active listening, and problem-solving; * Provide courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address inquiries, register requests and complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability; * Achieve performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of customer service by suggesting solutions and reporting recurring technical or behavioral issues from customers. Mandatory requirements:* Completed high school education; * Knowledge of sales techniques and customer service, negotiation techniques, and customer prospecting and retention, plus familiarity with Google tools (Sheets, Docs); * Proficiency in typing and grammar. Desirable qualifications (advantage):* Six months’ experience in the field; * Basic knowledge of the Consumer Protection Code. 2601010046291804240

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Customer Service Operator (6)649863650352671227

Indeed

Customer Service Operator (6)

Description: About the vacancy: We are looking for a Customer Service Operator responsible for providing support and assistance to customers through voice (telephone) and chat channels, ensuring excellence in customer relationships, efficient resolution of requests, and delivery of the best possible experience. The role covers various areas including customer support, customer service center (SAC), collections, cancellations, and retention, all in accordance with company standards and policies. If you are an attentive professional who delights your customers and possess a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet Main responsibilities:* Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other related duties as needed by the department and under leadership direction; * Provide SAC (Customer Service Center) support, focusing on resolving requests: billing inquiries and service complaints, address changes, account holder changes, updates to registration data, financial guidance, plan changes, and service referrals—applying empathy, active listening, and problem-solving skills; * Provide courteous, clear, and prompt telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Address inquiries, register requests and complaints, and provide general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability; * Achieve performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Attend training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of customer service by suggesting solutions and reporting recurring technical or behavioral issues from customers. Mandatory requirements:* Completed high school education; * Knowledge of sales and customer service techniques, negotiation and customer retention strategies, and familiarity with Google tools (Sheets, Docs); * Proficiency in typing and grammar. Desirable qualifications (advantage):* Six months’ experience in the field; * Basic knowledge of the Consumer Protection Code. 2601010046291804237

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Customer Service Operator (8)649863650187531228

Indeed

Customer Service Operator (8)

Description: Job Description We are looking for a Customer Service Operator to be responsible for providing support and assistance to customers through voice (telephone) and chat channels, ensuring excellence in customer relationships, efficient resolution of requests, and promotion of the best possible experience. The role covers multiple areas including customer support, customer service center (SAC), collections, cancellations, and retention, all in accordance with company standards and policies. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#VemSerBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update departmental metrics when necessary; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective safety equipment when required; * Carry out other duties related to the position, according to area needs and leadership direction; Customer Service Center (SAC) * Handle SAC (Customer Service Center) interactions, focusing on resolving requests: billing and service complaints, address changes, account holder changes, updates to registration data, financial guidance, plan changes, and service referrals—applying empathy, active listening, and problem-solving; * Provide courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; \- Resolve inquiries, register requests, complaints, and general guidance;\- Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Achieve performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. Support * Provide first-level technical support, assisting customers with technical difficulties (e.g., no service access, service instability, equipment configuration, system failures), escalating complex cases to appropriate levels; * Provide courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Resolve inquiries, register requests, complaints, and general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Achieve performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. Collections * Perform collection and debt negotiation activities, offering alternatives and clarifying financial questions; * Provide courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Resolve inquiries, register requests, complaints, and general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Achieve performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. Retention * Manage cancellation requests, seeking to understand reasons and applying retention strategies where applicable; * Provide courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Resolve inquiries, register requests, complaints, and general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Achieve performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers; Revenue Generation * Conduct customer service procedures aimed at after-sales service and/or revenue generation and/or renewal and customer base loyalty, performing surveys when necessary; * Provide courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Resolve inquiries, register requests, complaints, and general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability; * Achieve performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Participate in training sessions, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. What we seek for this opportunity: Customer Service Center (SAC) * Completed high school education; * Sales and customer service techniques, negotiation and retention techniques for prospecting customers, plus knowledge of Google tools (Sheets, Docs); * Typing and grammar skills. Support * Completed high school education; * Basic computer literacy and fundamental networking concepts; * Oral and verbal communication skills. Collections * Completed high school education; * Basic computer literacy and mathematics; * Collections techniques. Retention/Revenue Generation * Completed high school education; * Basic computer literacy and basic mathematics. Preferred qualifications: Customer Service Center (SAC) * Six months’ experience in the field; * Familiarity with the Consumer Protection Code. Support * Knowledge of Google tools (Sheets, Docs); * Familiarity with the Consumer Protection Code and customer service techniques; * Cisco and MikroTik certifications. Collections * Flexible availability; * Experience in telemarketing operations; * Customer service techniques. Retention/Revenue Generation * Six months’ experience in the field; * Knowledge of customer service techniques and Google tools (Sheets, Docs). At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that values personal and professional development; * A balanced hierarchical and horizontal structure—meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria; branches via Alelo card); * Co-payment health plan; * Dental plan; * Life insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare allowance; * PCD dependent allowance; * Payroll-deductible loans (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at higher education institutions. 2601010046291804241

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary

Customer Service Operator (9)649863650007071229

Indeed

Customer Service Operator (9)

Description: Job Description We are looking for a Customer Service Operator to be responsible for providing support and assistance to customers through voice (telephone) and chat channels, ensuring excellence in customer relationships, efficient resolution of requests, and delivery of the best possible experience. The role covers multiple areas including customer support, customer service centers (SAC), collections, cancellations, and retention, all in accordance with company standards and policies. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! \#VemSerBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area metrics when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Carry out other duties related to the position, according to departmental needs and leadership direction; Customer Service Center (SAC) * Provide SAC (Customer Service Center) support, focusing on resolving requests: billing inquiries and service complaints, address changes, account holder changes, updates to registration data, financial guidance, plan changes, and service recommendations—applying empathy, active listening, and problem-solving; * Deliver courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; \- Resolve inquiries, register requests, complaints, and general guidance;\- Record all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability; * Achieve performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Attend trainings, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. Technical Support * Provide first-level technical support, assisting customers with technical difficulties (e.g., no service access, service instability, equipment configuration, system failures), escalating complex cases to appropriate levels; * Deliver courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Resolve inquiries, register requests, complaints, and general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability; * Achieve performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Attend trainings, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. Collections * Perform collection and debt negotiation activities, offering alternatives and clarifying financial questions; * Deliver courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Resolve inquiries, register requests, complaints, and general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability; * Achieve performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Attend trainings, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. Retention * Manage cancellation requests, seeking to understand reasons and applying retention strategies where applicable; * Deliver courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Resolve inquiries, register requests, complaints, and general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability; * Achieve performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Attend trainings, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers; Revenue Generation * Conduct customer service procedures aimed at after-sales, revenue generation, renewal, and customer base loyalty, and conduct surveys when necessary; * Deliver courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians; * Resolve inquiries, register requests, complaints, and general guidance; * Record all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability; * Achieve performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality; * Attend trainings, refresher courses, team meetings, and process updates; * Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers. What we seek for this opportunity: Customer Service Center (SAC) * Completed high school education; * Sales and customer service techniques, negotiation and customer prospecting/retention techniques, plus knowledge of Google tools (Sheets, Docs); * Typing and grammar proficiency. Technical Support * Completed high school education; * Basic computer literacy and fundamental knowledge of computer networks; * Oral and written communication skills. Collections * Completed high school education; * Basic computer literacy and mathematics knowledge; * Collections techniques. Retention/Revenue Generation * Completed high school education; * Basic computer literacy and basic mathematics knowledge. Preferred qualifications: Customer Service Center (SAC) * Six months’ experience in the field; * Familiarity with the Consumer Protection Code. Technical Support * Knowledge of Google tools (Sheets, Docs); * Familiarity with the Consumer Protection Code and customer service techniques; * Cisco and MikroTik certifications. Collections * Flexible availability; * Experience in telemarketing operations; * Customer service techniques. Retention/Revenue Generation * Six months’ experience in the field; * Knowledge of customer service techniques and Google tools (Sheets, Docs). At Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meals (Head Office via cafeteria; Branches via Alelo card); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-Deductible Loans (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at Higher Education Institutions. 2601010046291843387

Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil

Negotiable Salary