Description: Completed elementary school education; Availability to work in shifts; Strong customer service skills, with courtesy and patience; Proficiency in basic calculations and handling cash; Ability to handle stressful situations and resolve problems quickly; Knowledge of electronic toll collection systems is a plus; Familiarity with or experience in revenue collection procedures and cashier operations is desirable. The Toll Plaza Operator, also known as the Revenue Collector, is responsible for collecting tolls from drivers using the highway, ensuring prompt, efficient, and courteous service. This professional performs essential functions to guarantee traffic flow, accurate tariff recording, and compliance with toll plaza safety regulations. * Collect toll fees according to vehicle categories and established rates; * Assist users by providing information on toll amounts and available payment methods (cash, card, etc.); * Issue and deliver toll payment receipts to users, ensuring accurate transaction records; * Monitor vehicle flow to maintain smooth traffic movement at toll booths; * Perform cash exchanges and handle funds correctly, ensuring collection accuracy; * Maintain booth and service area organization, keeping the environment clean and safe; * Inform users about traffic conditions, lane closures, or other relevant matters when necessary; * Comply with safety regulations established for toll plaza operations; * Perform end-of-shift cash reconciliation, verifying and recording collected amounts. * Address customers’ and drivers’ needs with courtesy and respect to ensure a positive service experience. 2512190202551166545