Description
Job Summary:
An IT support professional focused on user assistance, maintenance, and management of technological resources, with emphasis on compliance.
Key Highlights:
1. Responding to microcomputer support tickets
2. Performing basic hardware and software maintenance
3. Managing users, access permissions, and passwords
**Job Description:**
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Achieve departmental goals and KPIs
Respond to microcomputer support tickets
Install and configure IT resources (e-mail, printers, internet, VPN)
Perform basic hardware and software maintenance
Monitor CCTV systems and escalate support when required
Manage users, access permissions, and passwords
Support IT asset inventory and projects
Guide employees on departmental policies
Act in accordance with Compliance regulations
Provide internal and external support
**Essential Requirements:**
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Completed high school education
Preferred: Currently pursuing a bachelor's or technical degree in IT
No prior experience required
Basic knowledge of networks, operating systems, and information security
**Employment Type:**
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CLT (Consolidated Labor Laws)
**PwD (Persons with Disabilities):**
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INDIFFERENT
**Benefits:**
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Meal allowance
Starbem – Telehealth and Well-being Services
Day off
Group life insurance
Corporate University – Mhnet Ensina
Internet discount after probation period
Transportation allowance
Wellhub (Gympass)
Mobile plan discount
**Work Location:**
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CHAPECO/SC
**Working Hours:**
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8:00 AM to 12:00 PM and 1:12 PM to 6:00 PM, Monday through Friday
**Additional Information:**
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Position located at Rua Marechal Deodoro, 1167 D, Bairro Maria Goretti, Chapecó/SC, CEP 89801-061
Important: After registration, remember to apply for the desired position. The process consists of two stages, both mandatory to validate your application.