Junior Network Analyst

Description

**São João Pharmacy Chain** is the **largest pharmacy chain in southern Brazil**, with over **1\.250 stores** spread across the states of **RS, SC, and PR**, and a team of approximately **24,000 employees**. We are undergoing rapid expansion, further consolidating our leadership position in the regional pharmaceutical retail sector. **Join this success story!** **Responsibilities and duties** **Responsibilities:** * Support daily operations of LAN, WAN, WLAN, and VPN network infrastructure; * Perform basic configurations on switches, routers, access points, and firewalls according to internal procedures; * Monitor network availability, performance, and alerts; * Log, categorize, and track technical service tickets; * Assist with connectivity testing, initial troubleshooting, and change validation; * Update inventory records, network diagrams, and technical documentation; * Escalate complex incidents to more experienced support levels. **Requirements and qualifications** **Requirements:** * Currently pursuing a bachelor's degree in Information Technology or related fields; * Basic knowledge of TCP/IP, VLAN, switching, routing, and Wi\-Fi; * Familiarity with DNS, DHCP, NAT, VPN, and network security concepts; * Experience with monitoring tools and ITSM platforms; * Basic ability to read logs and analyze events; * **Preferred qualification:** Hands-on experience with vendors such as Cisco, HP/Aruba, Fortinet, or similar. **Additional information** **What we offer:** Meal Allowance (Alelo); Christmas Bonus (Alelo); On-site cafeteria; Transportation Allowance; Unimed Health Plan; Wellhub (Gympass); Dental Plan (Caixa Econômica Federal); Partnership with Higher Education Institutions; English language courses offered either in-person at the company or online; Pharmacy discount program; SESC benefits; Childcare assistance and extended maternity/paternity leave (certified corporate citizen); Newborn welcome kit for maternity or paternity leave; Career growth opportunities within the company. **Come be Tech with us!** The **São João Pharmacy Chain** is the largest pharmaceutical retail chain in southern Brazil and the 4th largest nationwide, currently strengthening its leadership through an aggressive expansion plan. We operate over 1\.200 stores across more than 300 municipalities in the three southern states (RS, SC, and PR), supported by over 23,000 dedicated employees committed to caring for people's health. To support this extensive structure, we maintain two modern operations centers located in Passo Fundo/RS and Gravataí/RS, ensuring greater agility and efficiency in logistics and distribution. **Our mission**: To enable health and quality of life while ensuring sustainable business growth and continuity. **Our vision**: To be recognized for our capacity to serve, grow, and share — valuing people and promoting health sustainably. **Our values**: Agility, commitment, determination, discipline, teamwork, innovation, resilience, and relentless focus on results. Join us to develop and grow! Boost your career with Brazil’s leading southern pharmacy chain!!! **\#JoinSaoJoao**