Sales Assistant

Description

Job Summary: Sales Support Assistant responsible for customer service, administrative support, document management, and tracking of indicators for the sales team. Key Highlights: 1. Support the sales team with customer service and administrative support 2. Manage customer registrations and inventory of merchandising materials 3. Monitor performance indicators and promotional campaigns **JOIN COCA-COLA FEMSA — YOU CAN TOO:** **Sales Support Assistant — Temporary Position at Coca-Cola Femsa. Job Description Below:** **Requirements:** * Completed high school education; * Prior experience in administrative routines within the sales area is desirable; * **Technical Skills:** Intermediate proficiency (Excel, Word, PowerPoint, SAP, and BI). **Location:** City of Passo Fundo, state of Rio Grande do Sul. **Salary:** BRL 2,342.00 plus transportation allowance. **Benefits:** Meal voucher: BRL 32.80 per day **\*Responsibilities:\*** * Handle telephone inquiries from customers and internal teams, providing guidance and forwarding requests. * Support customer registration processes and manage merchandising material inventory, controlling incoming and outgoing items. * Assist with administrative tasks, such as updating sales routes, submitting registration updates, and generating orders and bonuses. * Prepare quotations and provide logistical support for business trips and events, including hotel quotations and document organization. * Issue and request invoices for promotional gifts; manage documents (fines, loan agreements, courier packages); and prepare operational reports. * Track indicators and manage promotional campaigns, relaying relevant information to the sales team. * Monitor and record performance indicators, and submit sales, productivity, and service quality reports. * Monitor and correct customer service and operational processes in coordination with the Call Center and other support departments. * Utilize internal systems (SAP, BW, Power BI) for data and indicator analysis and control. Minimum Education Level: High School (Secondary Education)