RECEPTIONIST

Description

Job Summary: We are seeking a professional for customer service and administrative support who values excellence, teamwork, and care for people. Key Highlights: 1. Welcoming environment with opportunities for learning and development 2. Culture that values excellence, collaboration, and innovation 3. Company that unites tradition, innovation, and humanity At **DNA Laboratório**, we believe excellence is built every day—through skilled professionals, cutting-edge technology, and an environment that values care for others. We are looking for professionals who share this purpose and wish to grow with us! By joining our team, you will find a solid infrastructure, a welcoming environment, and numerous opportunities for learning and development. We continuously invest in our team’s training and in upgrading our equipment’s technology, enabling us to deliver high-quality, accurate, and trustworthy services. Our team comprises over **300 professionals**, including specialists holding **Specialization, Master’s, and Doctorate degrees**, ensuring a rich environment of knowledge and experience sharing. **Our culture values:** * Excellence in service delivery and results; * Teamwork and cross-departmental collaboration; * Innovation and continuous improvement; * Care for the well-being of patients, clients, and colleagues. ***If you seek to join a company that unites tradition, innovation, and humanity, DNA is the right place for you!*** **Responsibilities and Duties** * Perform unit opening and closing procedures when such duties are not assigned to the Security Guard; * Receive customers and visitors, providing courteous service and directing them to the responsible departments; * Handle exam-related services, completing all process steps: registration, health insurance verification and authorization, billing for private exams, and accurate, legible completion of requisition forms; * Clarify inquiries regarding offered services, accepted health insurance plans, and operating hours; * Generate and forward attendance reports to relevant departments; * Print and deliver exam results to customers; * Report requisition form pending issues via specific reports; * Submit the daily attendance report to the billing department, ensuring all requisition forms are properly verified and coded; * Maintain a clean, organized, and well-functioning workplace. **Requirements and Qualifications** * Completed high school education; * Prior experience in customer service within the healthcare sector; * Excellent organizational and time-management skills; * Basic knowledge of Microsoft Office (Word, Excel, PowerPoint) and ability to learn new software tools; * Strong verbal and written communication skills; * Ability to work collaboratively and perform tasks under minimal supervision. **Additional Information** * Market-competitive remuneration; * Additional benefits including medical and dental assistance, meal/food allowance, pharmacy allowance, and Gympass; * Dynamic and collaborative work environment; * Opportunity to work for a growing company with potential for professional learning and development. **DNA LABORATÓRIO** continuously invests in its team’s training and in updating its analytical equipment’s technology, ensuring high-quality and reliable services! We count on a team of over **300 professionals**, including employees holding **Specialization, Master’s, and Doctorate degrees.**