Description
Job Summary:
A professional to receive customers in the showroom, ensuring prompt service and proper guidance, as well as monitoring and recovering sales.
Key Highlights:
1. Customer service and guidance in the showroom
2. Focus on prompt service and customer satisfaction
3. Monitoring customer interactions and recovering lost sales
**Description and Responsibilities:**
**Schedule:** Monday to Friday, from 08:00 to 18:00 with a 2-hour lunch break; Saturdays from 08:00 to 12:00
**Level:** Professional
**Employment Type:** Permanent – CLT* Receive customers at the dealership's showroom and direct them to the appropriate department;
* Ensure “prompt service” by directing customers to Sales Consultants or to the department matching their interest and needs;
* Monitor customer interactions in the system and periodically initiate follow-up contacts to recover sales not closed during the initial interaction.
**Requirements:*** Completed High School education;
* Experience in customer service;
* Proficiency in Microsoft Office Suite.
**Benefits:**
Medical assistance, Dental assistance, Gym allowance, Life insurance, Meal voucher, Transportation voucher