Description
Job Summary:
Customer service professional responsible for active and responsive communication, cancellation control, and maintaining the active customer portfolio in a dynamic environment.
Key Highlights:
1. Active and responsive customer service via phone and WhatsApp
2. Dynamic environment with strategic training programs
3. Opportunity for teamwork and challenges
* Active and responsive contact with customers via phone and WhatsApp;
* Control of general cancellation requests;
* Maintenance of customers in the active portfolio;
* Promotion of promotional campaigns;
***REQUIREMENTS***
* Experience in communication via phone, email, and WhatsApp (online environment);
* Experience in customer service and telemarketing;
* High school diploma or higher education;
* Computer skills and proficiency in Microsoft Office;
* Strong written and verbal communication skills;
* Responsive to rules and instructions;
* Challenge-oriented profile;
* Motivated and proactive;
* Teamwork skills;
* Willingness to attend additional courses and training programs;
***WORK ENVIRONMENT***
Work format: In-person
A dynamic and challenging environment that implements strategic training programs aimed at innovation and maintaining a leading position in the commercial segment.
***Working Hours***:
Monday to Friday - 8:30 AM to 6:00 PM
Saturdays - 9:00 AM to 1:00 PM
Employment type: Full-time CLT
Compensation: R$1.800,00 - R$3.500,00 per month
Benefits:
* Medical assistance
* Education allowance
* Life insurance
* Meal voucher
* Transportation voucher
Work location: In-person