Description: * Provide technical support to users, solving issues related to hardware and software. * Perform preventive and corrective maintenance on computer equipment. * Assist in the installation and configuration of operating systems and applications. * Manage and monitor the local network, ensuring its proper operation. * Document technical processes and procedures for future reference. * Collaborate with the IT team on improvement projects and implementation of new technologies. * Respond to support requests via phone, e\-mail, and in person. Requirements: * Ongoing or completed degree or technical course in Information Technology, Computer Science, or related fields. * Knowledge of technical support and user assistance. * Knowledge of computer networks and network device configuration. * Ability to troubleshoot and diagnose faults. * Good communication skills and teamwork. * Availability to work flexible hours. Benefits: Provided during the interview