Job Summary: Provide IT infrastructure management support, ensuring the availability and security of the company's technological resources. Key Highlights: 1. IT infrastructure management support 2. IT equipment configuration and installation 3. IT asset park organization and identification **EXCLUSIVE PCD POSITION: IT ASSISTANT (CLT \- Full-Time)** Provide IT infrastructure management support, including helpdesk, equipment configuration, incident ticket management, and system maintenance. Ensure technological resources are always available for company operations, while maintaining IT asset organization and security. * Receive, configure, and install IT equipment, performing asset registration, updates, and transfers in the system. * Handle user incident tickets, including triage and resolution, as well as Level 1 support activities such as diagnostics, configuration, and report generation when required. * Organize and identify the IT asset park; participate in asset audits; manage software licenses; and respond to internal technical support requests and critical tool requirements. * Support equipment relocation, monitor IT vendors, and maintain order within the technological infrastructure. * Support adherence to information security and conservation standards, aiming to prevent incidents and data loss. * Provide support for maintaining compliance with company policies and procedures regarding technology usage and handling. **Mandatory Requirements:** * Completed or ongoing technical or undergraduate degree in IT, Systems Analysis, or related fields. * Intermediate English (technical reading and basic communication). * Residence in Guarapari or Anchieta (no relocation provided). * Updated PCD medical certificate (Law 8\.213/91\). Job Type: Full-time, CLT Permanent Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site