Quality and Continuous Improvement Assistant

Description

Job Summary: The professional will be responsible for managing and enhancing quality processes, auditing systems, and leading continuous improvement initiatives in a clinical environment. Key Highlights: 1. Manage and update documents in accordance with ISO 9001 2. Plan and conduct internal and external audits 3. Lead continuous improvement projects **Centroeco Clinic \| Novo Hamburgo** Working Hours: Monday to Friday, from 08:00 to 17:48\. Send your resume to: **rh@centroeco.com.br or (51\) 98978\-0621** **Main Responsibilities:** \- Control documents such as procedures, work instructions, and forms, ensuring they remain updated per ISO 9001 requirements\. \- Plan and conduct internal audits and monitor external ISO 9001 audits, recording nonconformities and proposing process improvements. \- Develop, monitor, and analyze performance indicators, suggesting corrective and/or preventive actions. \- Record internal nonconformities, investigate root causes, and propose action plans jointly with respective departments. \- Deliver training to employees on quality topics to foster a quality culture. \- Participate in and/or lead continuous improvement projects, suggesting process changes aimed at greater efficiency and quality. \- Monitor production processes and assess service conformity. \- Analyze customer complaints, propose solutions, and track implementation outcomes. **Requirements:** Currently enrolled in an undergraduate program in administration or related field Experience in the healthcare sector is a plus. Send your resume to: **rh@centroeco.com.br or (51\) 98978\-0621** Employment Type: Full-time, CLT (Consolidated Labor Laws) Salary: R$3\.000,00 \- R$3\.050,00 per month Benefits: * Medical assistance * Dental assistance * Free parking * Profit-sharing program * Meal allowance * Transportation allowance Work Location: On-site