Monitoring Analyst

Description

Job Summary: BR Supply is seeking a professional to monitor the full order flow, identify logistics issues, and optimize processes, providing support to the commercial team. Key Highlights: 1. End-to-end order tracking and management 2. Proactive identification and resolution of logistics issues 3. Participation in process optimization and standardization BR Supply is a national reference in Corporate Procurement Management, with over 17 years of market experience. Our solution is comprehensive and digital, integrating technology, logistics, service, and management to simplify the procurement chain for companies of all sizes across Brazil, delivering efficiency, cost savings, and sustainability to our clients. With a nationwide distribution network and an extensive portfolio of over 20,000 items across multiple categories (hygiene and cleaning, disposables, office supplies, equipment, food and beverages, PPEs, among others), we guarantee tailored solutions and agile deliveries to companies across diverse sectors. Our differentiator lies in committed and passionate people who find here a collaborative, dynamic, and development-oriented environment. We value innovation, ethics, and initiative, collectively building a long-term, positively impactful journey. **Main Responsibilities:** * Monitor the entire order flow, from order entry through delivery (order cycle); * Proactively identify logistics process failures, delays, or deviations, seeking rapid and effective solutions; * Participate in initiatives to standardize and optimize processes, aiming to increase operational efficiency; * Handle service requests, supporting the commercial team on delay-related cases by triaging issues and assessing criticality to escalate to relevant support departments. Requirements:* Organization, strong communication skills, and willingness to learn; * Bachelor’s degree preferably completed in Administration, Logistics, or related fields; * Proficiency in Microsoft Office Suite (intermediate Excel) and ERP/CRM systems is a plus. Benefits * Meal Allowance or Food Voucher (as preferred), with 20% employee contribution; * Food Basket, with 20% employee contribution; * Transportation Voucher or Fuel Allowance (optional), with 6% employee contribution; * Health Insurance Plan (optional); + 80% company subsidy for the primary insured; + 20% company subsidy for dependents; * Pharmacy Benefit Program (optional); * Birthday Gift; * Extended Maternity Leave of 180 days; * Extended Paternity Leave of 20 days.