**Who are we?** Responsible for personal achievements, professional growth, and the realization of dreams, Âncora constantly strives to help and innovate, prioritizing what we value most in our culture: ethics, evolution, and empathy. **Your challenges:** * Responsible for **making phone and WhatsApp contact with delinquent consortium members**, aiming to **negotiate and recover overdue debts**, ensuring courteous, efficient, and company-policy-aligned interactions. **What we’re looking for?** * Strong communication and persuasive skills; * Aptitude for negotiation and argumentation; * Proficiency in typing; * Agility and results orientation; * Organization and commitment to daily collection routines. **What we offer?** * Working hours: Monday to Friday, from 12 p.m. to 7 p.m., and Saturdays, from 8 a.m. to 2:20 p.m.; * Fixed salary + bonus; * Meal allowance **CAJU+**: Benefit including psychological and nutritional support for employees. * Transportation allowance; * Health insurance; * Dental insurance; * Pharmacy benefit; * Partnerships with universities and English language schools; * Life insurance; * Wellhub (Gympass); * Birthday day off; * Profit-sharing plan (PLR); * SESC membership; * Evoluir Project (financial support for employee self-development). * Discount on purchasing a consortium letter; Join one of the best companies to work for! **#JoinÂncora**