Commercial Leader

Description

Job Summary: The Commercial Leader will be responsible for leading, developing, and driving the sales team’s performance, ensuring excellence in consultative customer service and achievement of commercial targets. Key Highlights: 1. Lead and develop the sales team to achieve high performance. 2. Monitor sales metrics and define improvement strategies. 3. Collaborate closely with marketing, product, and support teams. **About the Opportunity:** Clínica Experts is seeking new talent to lead our Commercial Team! As the Commercial Leader, you will lead, develop, and drive the sales team’s performance, ensuring excellence in consultative customer service and achievement of commercial targets. You will directly manage qualified leads, oversee strategic negotiations, enhance commercial practices, and collaborate with departments such as marketing and customer success to optimize the acquisition and conversion journey. **Key Responsibilities:** * Lead, develop, and monitor the sales team, ensuring high performance and continuous team growth; * Monitor sales metrics, targets, and conversion rates, analyzing results and defining improvement strategies; * Support the team in conducting strategic negotiations and commercial presentations, ensuring quality and effectiveness throughout the sales process; * Design and refine commercial processes and consultative service methodologies; * Manage and monitor qualified lead handling, ensuring efficiency across the sales funnel; * Collaborate with marketing, product, and customer support teams, providing market and customer insights; * Deliver ongoing feedback, training, and development for the sales team; * Ensure standardized, high-quality service delivery, maintaining focus on customer experience and conversion rates. **Requirements:** * Bachelor’s degree completed or in progress in Business Administration, Commercial Management, Marketing, Management Processes, Communications, Economics, or related fields; * Prior experience in consultative sales, preferably within technology or software (SaaS) companies; * Experience managing or leading sales teams; * Knowledge of sales funnel management, commercial KPIs, and negotiation techniques; * Strong communication, leadership, and people development skills; * Analytical ability to track performance and improve commercial processes. **Preferred Qualifications:** * Experience selling software or SaaS platforms; * Experience delivering commercial demonstrations and conducting sales via video conferencing; * Experience using CRM systems and managing sales pipelines. **Behavioral Competencies:** * Leadership and people development: ability to engage, guide, and develop the team toward high performance; * Communication and negotiation: ability to conduct negotiations and align expectations with customers and the team; * Results orientation: focus on achieving goals and continuously improving commercial metrics; * Strategic thinking: data analysis and identification of opportunities to improve sales processes; * Proactivity and organization: initiative to resolve challenges, prioritize tasks, and lead the team efficiently; * Active listening and consultative mindset: understanding customer needs to offer appropriate solutions. **Our Benefits:** * Flash Card Meal/Voucher Allowance; * Transportation Voucher; * Outpatient Health Plan (Unimed) + Dental Plan (Uniodonto); Wellhub (Gympass) — access to gyms, studios, and physical activities; ️‍* ️ * Guia da Alma — online therapy and emotional well-being platform, with various mental health professionals; * Childcare Assistance; * Life Insurance; ️ * Conexão Premiada — referral incentive program; * Inspiring work environment focused on development and high performance! If you are a leader, results-oriented, and passionate about developing people and driving sales growth, we want to meet you! This is an on-site position located in Lajeado/RS. Join our Team!