**Who Are We?** **SmartEnvios** develops digital products that intelligently simplify logistics for companies of all sizes, reducing shipping costs and optimizing logistics processes—from sale to delivery to the consumer. We are a team of **Smarters**, dedicated to always delivering the best experience for our product users. We are looking for a **Customer Relationship Intern** to join our team. If you are motivated by challenges, have an entrepreneurial spirit, and want to contribute to the technological revolution in Brazil’s logistics market, this is the perfect opportunity for you! **What Will Your Responsibilities Be as Our Intern?** Work in triage queues, ensuring proper tracking and prioritization of requests. Ensure all inquiries are answered promptly, maintaining a high standard of efficiency. Maintain clear and effective communication with other departments, fostering integration and collaboration across teams. Deliver delightful customer service, providing empathetic and high-quality support. Guarantee customer satisfaction, ensuring the delivered experience matches the promised one. **Requirements:** Currently enrolled in a Bachelor’s degree program in Business Administration, Marketing, or related fields. Willingness to learn. Strong verbal and written communication skills, with attention to detail. Basic knowledge of Microsoft Office Suite. **We Offer:** * Meal or Food Allowance of R$300.00 per month. * Life Insurance * Wellhub/Gympass * Educational Support * Birthday Day Off * Psychological Support **Work Location**: **(Remote)**, Monday to Friday, from 09:00 to 16:00, with a 01:00 lunch break. Join us in our mission to drive the success of Brazilian companies by simplifying shipping logistics. \#VEMPRASMART