Description: Requirements and Qualifications Mandatory: * Completed undergraduate degree in Nursing, with active COREN registration. * Prior experience with infusions, quality indicators, and standardization of healthcare processes. * Knowledge of clinical standards and protocols, with ability to critically read and update technical documents. * Strong verbal and written communication skills, analytical mindset, organizational ability, and initiative. Desirable: * Postgraduate degree in Patient Safety or related fields. * Experience in home care, outpatient services, or clinics. * Familiarity with adverse event reporting systems such as Vigimed and ESAVI. * Knowledge of quality tools (PDCA, 5W2H, Ishikawa). Main Responsibilities * Supervise nursing technicians’ activities. * Verify patients’ medical prescriptions. * Manage inventory. * Monitor quality and service indicators, record incidents, and track non-conformance processes related to service standards. * Map, structure, and standardize workflows and procedures across all company units. * Develop, document, review, and maintain updated Standard Operating Procedures (SOPs) and forms for current processes. 2512210202551931312