Job Summary: Handle contacts via telephone, WhatsApp, and digital channels, identifying customer profiles and needs, and qualifying leads for the sales department. Key Highlights: 1. Multichannel customer service 2. Customer profile identification 3. Lead qualification for sales **SCREENING ASSISTANT**: Handle contacts via telephone, WhatsApp, and digital channels, identifying customer profiles and needs, and qualifying leads for the sales department. Proficiency in ERP systems and Microsoft Office suite required. Position located in Campo Bom. Salary: R$ 2.500,00 + benefits (lunch on site, life insurance, transportation allowance or fuel assistance) **Minimum Education:** Bachelor's degree