Job Summary: Unicred Eleva is seeking a professional responsible for ensuring process and service quality, serving as the technical reference for the team. Key Highlights: 1. Supervise internal and external customer service to achieve excellence standards 2. Support the Branch Manager in management routines 3. Engage in the marketing of products and services **PLEASE NOTE**! Update your registration details, including phone contact, e\-mail, education level, address, and professional experience. A complete registration not only allows us to get to know you better but also helps us understand your skills, experience, and aspirations in greater detail, increasing your chances in the selection process. Good luck! Unicred Eleva is seeking a professional responsible for ensuring process and service quality, serving as the technical reference for the team. **Responsibilities and Duties** * Supervise internal and external customer service to achieve excellence standards; * Support the Branch Manager in management routines and, when necessary, act as their substitute; * Oversee business and administrative formalities, taking responsibility for action plans arising from audit findings; * Support agency budget control; * Engage in the marketing of products and services. **Requirements and Qualifications** * Completed undergraduate degree in Business Administration, Accounting, Economics, Cooperative Studies, or related fields; * Postgraduate degree preferred; * Active CPA certification. *CPA 20/C\-Pro R will be an advantage;* * Residency in Montenegro or surrounding areas; * Availability for occasional national travel. Exclusive prerequisites for **Unicred Núcleo Geração employees**: The candidate must have been employed with Unicred for at least one year and meet the minimum profile required for this position (requirements). After receiving applications, Unicred Núcleo Geração’s People Management team will conduct the process internally and forward the necessary information. Please inform your immediate manager of your interest in this opportunity. **Internal Application Deadline****: 03/19/2026** **Additional Information** **Comprehensive Benefits Package:** * Meal Allowance; * National Health Plan; * Dental Plan; * Transportation Allowance; * Private Pension Plan; * Life Insurance; * Profit Sharing Program (PPR); * Childcare Assistance; * Education Assistance; * Birthday Day Off. We are one of Brazil’s leading cooperative financial institutions, operating for over 35 years with the purpose of bringing prosperity to all our members’ lives, transforming our reality into a more collaborative environment. We believe in every individual’s potential, valuing their ideas and abilities. Here, you’ll have the opportunity to join a large team that contributes to transforming lives through cooperation. Since November 1, 2024, the Unicred System has adopted a two\-level organizational structure. We currently have over 4\.300 employees, 330,000 members, 25 cooperatives, approximately 380 business units, and a National Central Office with regional units in Florianópolis, Belo Horizonte, and Porto Alegre. **At Unicred, members own the business!** In addition to accessing exclusive products and services developed according to their needs—with the best returns and rates—members participate in assemblies and institutional decision\-making, receiving a share of annual financial results. Our products and services range from checking accounts, credit lines, and financing to investments, private pension plans, credit cards, insurance, and more. We want members to feel secure in every financial decision. Thus, we combine care, trust, and responsibility to foster healthy and balanced financial lives. **Your talent cooperates with our company.** We reached this point by believing in, supporting, and encouraging people—members and employees alike. Valuing the collective and promoting equal opportunities in the health sector. We draw inspiration from the cooperative model to combine everyone’s competencies in pursuit of prosperity for all individuals. Together, as a team, we transform individual dreams into even greater achievements. We believe that by cooperating and uniting our efforts, we can achieve extraordinary results. **Follow Unicred’s latest news and opportunities:** **We cooperate for well\-being, collaboration, and innovation.** We continuously strive to maintain organized and welcoming offices to ensure inspiring and comfortable environments. Whether digital or in\-person, our goal is to create spaces that promote collaboration and innovation. At Unicred, we engage in multidisciplinary projects that encourage interaction and cooperation among all participants. To do so, we seek people like you: creative and eager to make things happen. Together, we can turn ideas into incredible achievements! **Join the team that safeguards people’s financial health.** **Join Unicred!**
João Silva
Indeed · HR
João Silva
Indeed · HR
