Description
Job Summary:
Administrative Manager for Novo Hamburgo/RS, responsible for people management, inventory, finance, facility maintenance, customer service, and operational and administrative store processes.
Key Highlights:
1. Comprehensive leadership of teams and administrative processes
2. Strategic management of inventory, finance, and facility maintenance
3. Focus on operational training and employee performance monitoring
**We are seeking an Administrative Manager for Novo Hamburgo/RS.**
**Reporting to the Franchisee, your responsibilities will include:**
* People Management (store ADM team)
* Inventory Management
* Tool Control
* Product Warranty Control (analysis and resolution)
* Operational Training (customer service and processes)
* Administrative and Financial Control
* Facility Maintenance Management
* PPE Management and Oversight
* Handling and Monitoring of Technical Assessments / Inspections
* Customer Service / Handling Complaints or Inquiries
* Onboarding Support for New Employees
* Reception Process Monitoring
* Analysis of Operational Reports
* Responsible for Store Opening and Closing
* Monitoring of HR Processes and Department
* Evaluation of New Employees' Probation Period (onboarding)
* Cost/Budget Management
* Responsible for Store Vehicle Management (tracking, administration)
* Recruitment and Selection of Professionals
**Requirements**
* Completed or ongoing Bachelor's degree in Business Administration, Human Resource Management, Financial Management, or related fields;
* Experience as an Administrative Manager;
* Knowledge of administration and personnel management;
* Ability to work effectively in a team;
* Proficiency in Excel and Word;
* Strong communication skills, organizational ability, and proactivity.
Experience:
* People Management (Mandatory)
Work Location: On-site