Commercial Agent

Description

Job Summary: Commercial agent responsible for reading electricity meters and delivering electricity bills and correspondence, working outdoors. Key Highlights: 1. Outdoor activities with direct customer contact 2. A solid environment to grow with confidence 3. Space to build a purpose-driven future **Your future deserves this energy!** We believe the energy you invest in your career deserves a return. Therefore, we recognize our employees’ dedication and continuously seek individuals who wish to make a difference and build a prosperous, secure career path. At CPFL, you’ll find a solid environment to grow with confidence, security to advance, and space to build a purpose-driven future. **Commercial Agent (Meter Reading and Bill Delivery, Outdoor Activities)** Work Location: São Leopoldo/RS Work Model: 100% In-person Company: CPFL RGE **Prerequisites:** * Completion of elementary education required (high school completion preferred); * Must perform outdoor work (exposed to weather, wind, rain, sun, walking); * Must reside in São Leopoldo/RS (or neighboring city); * Must be available to work in other cities within the coordination area (when required); * Driver’s license AB preferred. **Your Daily Responsibilities:** Conduct monthly electricity meter readings and deliver electricity bills and customer correspondence. Key responsibilities: * Perform meter readings, applying appropriate annotations when necessary; * Deliver electricity bills, issuing required notifications to customers when necessary; * Deliver reminders and other registered correspondence when necessary; * Assess activity-related risks prior to execution, ensuring safe working conditions, physical integrity, and workplace safety; immediately report any hazardous situation to the supervisor; * Ensure all installations along the reading route are visited; when necessary, take photos of meters, readings, or field conditions preventing high-quality readings; * Actively participate in Daily Safety Dialogues and all other workplace safety initiatives; * Wear required uniforms, ID badges, and PPE in good condition; * When necessary, collect overdue payments from delinquent customers; gather customer registration data for installation registration in the Distributor’s database and for quality campaign implementation. What We Offer: * Transportation Allowance; * Meal Allowance; * Food Allowance; * Medical Assistance; * Dental Assistance; * 6-month maternity leave and 20-day paternity leave; * Childcare Assistance (subject to eligibility rules); * Life Insurance; * Profit-Sharing Plan (PLR); * Wellhub; * “Talk to Me” Program (free, confidential telephone-based support for psychological, legal, financial, and social assistance). Learn More About Us: We operate in Brazil’s electricity sector and boast a solid history since 1912, contributing to the development of the cities and states we serve through solutions in power generation, transmission, distribution, energy trading, and service provision. Since 2017, the Group has been part of State Grid—the world’s largest electric power company—strengthening our growth strategy and leadership position in Brazil’s electricity sector. Through our distribution companies, we supply electricity to over 10 million addresses—serving more than 22 million people—with the efficiency of our service network. We believe diverse teams and an inclusive environment for all people are fundamental to sustaining innovative, customer-focused organizations; therefore, we value diversity and guide our actions to ensure an inclusive culture and equal opportunities for everyone. Want to learn more about CPFL Group? Visit: https://www.grupocpfl.com.br/