Summary: Zelh is seeking an experienced Load Coverage Specialist/Dispatcher to manage end-to-end load coverage and dispatch operations, coordinating freight, and leading a growing team. Highlights: 1. Manage end-to-end load coverage and dispatch operations 2. Coordinate with carriers, drivers, and customers for timely deliveries 3. Lead and mentor junior team members as the team grows **Job description:** -------------------- Zelh is a fast\-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high\-quality services. We achieve the mission by fostering long\-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! We are seeking an experienced **Load Coverage Specialist/Dispatcher** to join and help establish a high\-performing dispatch team. This role requires strong expertise in load coverage, freight coordination, and dispatch operations. They are building a strong, experienced dispatch team and looking for a veteran in the load coverage field to lead operations. **Key Responsibilities:** * Manage end\-to\-end load coverage and dispatch operations * Coordinate with carriers, drivers, and customers to ensure timely pickups and deliveries * Track and monitor shipments, providing proactive updates to all stakeholders * Handle conflict resolution and problem\-solving during transit * Communicate effectively with drivers, addressing issues and providing support * Use loadboard and TMS systems for freight management and dispatch * Build and maintain strong relationships with carriers and customers * Lead by example and potentially mentor junior team members as the team grows **Requirements:** * **5\+ years of experience** in load coverage, dispatch, or freight brokerage operations * Strong experience using loadboards, covering loads, and moving freight * Excellent communication skills with clear English proficiency (phone\-based role) * Proven ability to handle high\-pressure situations and resolve conflicts * Detail\-oriented with strong organizational and time management skills * Customer service mindset with a focus on relationship building * Self\-motivated, detail\-oriented, and strong work ethic * Experience with standard TMS systems used for load coverage and dispatch * Leadership qualities and the ability to set standards for a growing team **Working** **conditions**: * Working schedule \- Mon\-Fri 8 am\-5 pm * Work mode \- remote * Competitive Salary in USD * 10\+ business days of paid time off * Equipment provided * A supportive team * Remote eligibility Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.