Description
Job Summary:
A professional responsible for monitoring and supporting cashiers, resolving customer service and billing issues, approving purchases, and collecting funds.
Key Highlights:
1. Operational support to cashiers and billing routines
2. Resolution of customer service and billing issues
3. Monitoring and approval of purchases
**Job Description**
* Monitor cashiers' operational work and provide necessary support for executing billing routines.
* Resolve various customer service and billing issues at cash registers, escalating decisions as required.
* Monitor and approve/deny purchases requiring verification for customer release.
* Collect funds from cash registers.
* Provide courteous, friendly, and satisfactory customer service.
**Working Hours**
Monday to Saturday, 13:00 \- 15:30 \- 17:00 \- 21:50\. Sundays on rotating schedule.
**Prerequisites**
* Minimum age of 18 years.
* Prior experience with cashiers and customer service.
* High school diploma.