Commercial Assistant

Description

Job Summary: Commercial Assistant to manage documentation, monitor commercial processes, serve customers, and optimize workflow in São Leopoldo. Key Highlights: 1. Working with commercial processes and customer service 2. Opportunity to propose process improvements and rationalization 3. Focus on documentation organization and control Recruitment and Selection company seeks a Commercial Assistant in São Leopoldo. Diamante Recursos Humanos is a company specialized in talent recruitment and selection. We offer customized solutions to meet our clients’ human resources needs. **Responsibilities:** Register customers and documentation in systems; monitor the progress of customers’ commercial processes; contact customers to request missing documentation. Generate proposals for negotiation with customers (simulator); issue customer contracts in the system; send documentation, contracts, and proposals to brokers. Perform document delivery and collection services at relevant agencies; digitize and archive documents; control and organize customers’ documents; attend customers in stores; clarify customers’ doubts regarding proposals, documentation, and developments. Register customers in the CRM system; answer customer phone calls, as well as calls from real estate agencies and brokers, etc. Assemble customer documentation dossiers upon request; organize documents for customers (CEF Contract, registration certificate, and manual); analyze main process bottlenecks and study ways to resolve them, proposing improvements and rationalization to increase productivity and ensure quality. Ensure compliance with company regulations, procedures, and standards. Previous experience as Commercial Assistant, Sales Assistant, Customer Service Assistant, or Commercial Intern may indicate affinity with some of the activities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance **Additional Information:** * Employment Type: Permanent — On-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 7:00 AM to 5:00 PM.