**Centroeco Clinic \| Novo Hamburgo** Working hours: Monday to Friday from 08:00 to 17:48\. Send your resume to: **rh@centroeco.com.br or (51\) 98978\-0621** **Main responsibilities:** \- Control documents such as procedures, work instructions, and forms, ensuring they are updated according to ISO 9001 standards\. \- Plan and conduct internal audits, monitor external ISO 9001 audits, record non-conformities, and propose process improvements. \- Develop, monitor, and analyze performance indicators, suggesting the implementation of corrective and/or preventive actions. \- Record internal non-conformities, investigate root causes, and propose action plans with respective departments. \- Deliver training sessions to employees on quality topics to promote a culture of quality. \- Participate in and/or lead continuous improvement projects, suggesting process changes to enhance efficiency and quality. \- Monitor production processes and assess service conformity. \- Analyze customer complaints, propose solutions, and follow up on implemented actions. **Requirements:** Ongoing bachelor's degree in administration or related field Experience in the healthcare sector will be an advantage. Send your resume to: **rh@centroeco.com.br or (51\) 98978\-0621** Job type: Full-time, Permanent CLT contract Salary: R$3\.000,00 \- R$3\.050,00 per month Benefits: * Medical insurance * Dental insurance * Free parking * Profit sharing * Meal allowance * Transportation allowance